Residential Flooring Sales Support Specialist

Floors Etc.; Timonium (MD); Sur place; USD 28 000 - 30 000; Plein temps

Résumé du poste

Floors Etc. in Timonium, MD seeks an administrative support specialist to back a Senior Sales Representative. You will manage paperwork, scheduling, and customer follow-up for residential accounts, enabling the sales rep to focus on selling.

Requirements include a high school diploma and 2+ years in admin or customer service, with proficiency in MS Office and a detail-oriented, discreet approach to pricing data. This on-site role offers full-time hours.

Qualifications

• Must have 2+ years of administrative or customer service experience.
• Experience in flooring/home improvement or installation industries preferred.
• Proficiency with MS Word, Excel, Outlook and quick learning of new software.
• Strong organization and attention to detail for orders and paperwork.
• Clear, professional communication by phone and in person.
• Ability to manage multiple projects and meet deadlines.
• Basic math for square footage, pricing, and totals.
• Ability to handle confidential customer and pricing information.

Responsabilités

• Handle the paperwork flow for the Senior Sales Representative’s residential accounts.
• Enter jobs and services into the computer system.
• Create Change Orders.
• Keep the pipeline organized and assist with day-to-day processes.
• Support with computer issues and company software.
• Coordinate with accounting to create COD invoices.
• Develop tools and procedures to streamline workflows.
• Grow the customer base and build relationships with prospective clients.

Connaissances

Strong organizational skills

Excellent written and verbal

Multitasking

Attention to detail

Confidentiality

Math skills

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Floors Etc. in Timonium, MD seeks an administrative support specialist to back a Senior Sales Representative. You will manage paperwork, scheduling, and customer follow-up for residential accounts, enabling the sales rep to focus on selling.

Requirements include a high school diploma and 2+ years in admin or customer service, with proficiency in MS Office and a detail-oriented, discreet approach to pricing data. This on-site role offers full-time hours.