Residential Fiber-Optic Sales Representative

Surf Internet; Ann Arbor (MI); On-site; USD 75,000 - 95,000; Full time

Job summary

Surf Internet is looking for a Full Time Field Sales representative in Ann Arbor, MI. The role involves working closely with potential and existing customers to recommend products that fit their needs while fostering relationships with apartment complexes and HOA management.

Successful candidates will have strong verbal communication skills, self-motivation, and a keen attention to detail. This position offers a highly competitive commission and an expected annual income of $75,000 with minimum expectations met.

Qualifications

• Strong verbal communication skills.
• Willingness to interact daily with diverse customers.
• Strong self-motivation and comfort working independently.
• Good organization skills and attention to detail.

Responsibilities

• Work with potential and existing customers to recommend services.
• Develop rapport to put customers at ease.
• Maintain positive relationships with management in apartments and HOAs.
• Use sales portal for orders and installations.

Skills

Strong verbal communication skills

Self-motivation

Organizational skills

Customer service best practices

Education

High School

Job description

Job Details

Job Location: Ann Arbor, MI 48109

Position Type: Full Time

Education Level: High School

Salary Range: $75,000.00 - $95,000.00

Travel Percentage: Road Warrior

Job Shift: Day

Job Category: Telecommunications

Overview

The Field Sales organization is the driving force behind achieving market penetration objectives and overall Gross Add goals. In addition, the organization contributes to Surf Internet brand awareness and reinforces our commitment to being local members of the communities we serve.

Reports to: MDU and Residential Sales Manager

Job Status: Exempt

Expectations

• Expected to canvas turf in assigned areas, attend local marketing events with sales opportunities and develop / maintain positive relationships with MDU and HOA management in designated regions.
• Performance expectation to achieve / exceed designated quota installed sales per month.

Opportunities for Promotion

• Exceeding average measurable performance goals
• Displaying exceptional customer relationship qualities
• Showing exceptional leadership abilities within the sales team and external departments
• Exemplary attendance with motivation to work independently

Key Responsibilities

• Work directly with potential and existing customers to recommend products and services to fit their needs.
• Develop a rapport with potential and existing customers, demonstrating a friendly and helpful manner to put them at ease.
• Foster a positive and pleasant working relationship with apartment complex and HOA management.
• Familiarize yourself with Surf Internet current information about services, products and promotions available to customers as well as our competition.
• Use the company’s sales portal to create sales orders and schedule installation of services.

Qualifications

• Strong verbal communication skills.
• Willingness to interact daily with customers from a wide range of cultures and backgrounds.
• Strong self‑motivation and comfortable working independently and making minor decisions without direct supervision.
• Good sense of organization and keen attention to detail.
• Knowledge of customer service best practices and desire to participate in trainings and professional development.
• Ability to perform well in a fast‑paced working environment.
• Availability to work evenings and weekends.
• Familiarity and high comfort level with working from a tablet or cellular device.

Compensation

• Highly competitive commission only with 90 day paid ramp‑up period.
• Expected annual earnings of 75k with minimum expectations achieved.