Residential Fiber-Optic Sales Representative

Surf Internet; Petoskey (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Surf Internet is seeking a Field Sales Representative in Petoskey, Michigan. This role focuses on building relationships with potential and existing customers, promoting Surf Internet's products and services, and engaging with local communities.

The ideal candidate will possess strong verbal communication skills, self-motivation, and a keen attention to detail, with availability for evening and weekend work. Compensation includes a highly competitive commission structure with an expected annual earning of $75k when minimum expectations are met.

Qualifications

• Willingness to interact with diverse customers.
• Ability to perform well in a fast-paced environment.
• Availability to work evenings and weekends.

Responsibilities

• Work directly with potential and existing customers to recommend products.
• Develop rapport with customers, demonstrating a friendly manner.
• Foster positive relationships with apartment and HOA management.
• Use the sales portal to create sales orders.
• Canvas turf in assigned areas and attend local marketing events.

Skills

Strong verbal communication skills

Self-motivation

Customer service best practices knowledge

Organizational skills

Attention to detail

Ability to work independently

Familiarity with tablet or cellular device

Job description

Overview

The Field Sales organization is the driving force behind achieving market penetration objectives and overall Gross Add goals. In addition, the organization contributes to Surf Internet brand awareness and reinforces our commitment to being local members of the communities we serve.

Reports to: MDU and Residential Sales Manager

Job Status: Exempt

Responsibilities

• Work directly with potential and existing customers to recommend products and services to fit their needs
• Develop a rapport with potential and existing customers, demonstrating a friendly and helpful manner to put them at ease
• Foster a positive and pleasant working relationship with apartment complex and HOA management
• Familiarize yourself with Surf Internet current information about services, products and promotions available to customers as well as our competition
• Use the company’s sales portal to create sales orders and schedule installation of services
• Note: Responsibilities also include the following sub-points:
  • Expectations: Canvas turf in assigned areas, attend local marketing events with sales opportunities and develop/maintain positive relationships with MDU and HOA management in designated regions
  • Performance expectation to achieve/exceed designated quota installed sales per month
• Opportunities for promotion when available will be based on:
  • Exceeding average measurable performance goals
  • Displaying exceptional customer relationship qualities
  • Showing exceptional leadership abilities within the sales team and external departments
  • Exemplary attendance with motivation to work independently

Qualifications

• Strong verbal communication skills
• Willingness to interact daily with customers from a wide range of cultures and backgrounds
• Strong self-motivation and comfortable working independently and making minor decisions without direct supervision
• Good sense of organization and keen attention to detail
• Knowledge of customer service best practices and desire to participate in trainings and professional development
• Ability to perform well in a fast-paced working environment
• Availability to work evenings and weekends
• Familiarity and high comfort level with working from a tablet or cellular device

Compensation

• Highly competitive commission only with 90 day paid ramp-up period
• Expected annual earnings of 75k with minimum expectations achieved