Residential Director, Youth Services & Crisis Support

Girls Educational & Mentoring Services; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Girls Educational & Mentoring Services seeks a dedicated supervisor for its New York program. You will oversee house staff, residential counselors and case managers, hire shift counselors and provide ongoing support and training to ensure open communication and strong teamwork.

Location at 201 West 148th Street, New York, NY 10039; you will ensure 24-hour supervision, safety, confidentiality, and adherence to youth-services regulations while developing programs that promote life-skills and

Qualifications

• Master’s degree in social work or related field or equivalent experience.
• Experience working with youth is required.
• Experience with mental health issues, trauma, substance abuse, domestic violence, HIV/AIDS considerations, and crisis intervention.
• Strong written and oral communication skills.
• Supervisory experience is required.
• Knowledge of youth development principles.

Responsibilities

• Maintain a cooperative, harmonious team environment and promote dignity and respect aligned with GEMS policies.
• Supervise all house staff, residential counselors and case managers; hire and train shift counselors; ensure open staff communication.
• Maintain shift coverage and 24-hour supervision; ensure high utilization in GEMS residences.
• Ensure resident safety and confidentiality; comply with Runaway and Homeless Youth and OVW regulations.
• Maintain accurate records and documentation; complete case notes, logs, bed rosters, incident reports and referrals.
• Respond to crises and emergencies; coordinate with staff, police, fire and medical personnel as needed.
• Enforce program policies to foster a safe, therapeutic, and empowering atmosphere.
• Collaborate with staff and residents to develop life-skills, self-care and healthy social relationships programming.
• Participate in office events, staff meetings and cross-team collaboration; sustain a nurturing household for residents and staff.

Skills

Crisis intervention

Supervisory experience

Communication skills

Computer proficiency

Youth development knowledge

Education

Master’s degree in social work or related field or equivalent experience

Job description

Girls Educational & Mentoring Services seeks a dedicated supervisor for its New York program. You will oversee house staff, residential counselors and case managers, hire shift counselors and provide ongoing support and training to ensure open communication and strong teamwork.

Location at 201 West 148th Street, New York, NY 10039; you will ensure 24-hour supervision, safety, confidentiality, and adherence to youth-services regulations while developing programs that promote life-skills and