Residential Crisis Support Advocate (PRN)

Genesis Women's Shelter & Support; Dallas (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

Genesis Women's Shelter & Support in Dallas, Texas, is seeking a PRN team member to provide problem-solving and crisis intervention for clients. The ideal candidate will have a High School Diploma (or GED), a year of experience in social services, and familiarity with crisis situations. Responsibilities include administrative tasks, client advocacy, and maintaining readiness for new clients. A flexible schedule is required. Bilingual candidates (English/Spanish) are preferred and proficiency in Microsoft Office is a plus.

Qualifications

• 1 year of experience in a social service setting, preferably handling crisis calls.
• Ability to handle on-site crisis situations.
• Strong ability to make critical decisions without a supervisor.

Responsibilities

• Provide problem solving and safety planning for callers.
• Prepare and clean rooms for new families in the shelter.
• Assist with administrative duties including data tracking.

Skills

Crisis intervention

Multitasking

Effective communication

Microsoft Office proficiency

Bilingual (English/Spanish)

Education

High School Diploma or GED

Some college in Social Work or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Cloud-based storage systems

Job description

Genesis Women's Shelter & Support in Dallas, Texas, is seeking a PRN team member to provide problem-solving and crisis intervention for clients. The ideal candidate will have a High School Diploma (or GED), a year of experience in social services, and familiarity with crisis situations. Responsibilities include administrative tasks, client advocacy, and maintaining readiness for new clients. A flexible schedule is required. Bilingual candidates (English/Spanish) are preferred and proficiency in Microsoft Office is a plus.