Residential Counselor - every other weekend overnight shift

Community Teamwork; Lowell (MA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid sick leave

Career advancement and professional发展

5% 401(k) retirement contribution

Great coworkers and mission

Job summary

Community Teamwork in Lowell, MA is hiring a Residential Counselor for the Young Adult Shelter Staff program, covering every other weekend overnight shift (Saturday and Sunday 12AM–8AM).

In this role you will work closely with young adults aged 18–24 in a congregate emergency shelter, providing life skills support and overseeing site operations, safety, and house rules using trauma-informed, client-centered approaches.

Qualifications

• High School Diploma or equivalent education
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Excellent crisis management skills
• Proficient computer skills in basic computer software and data collection
• Good attention to detail
• Reliable transportation

Responsibilities

• Assist with screening, intake activities and orientation of new clients into the shelter program
• Provide guidance and information to clients regarding the daily activity schedule, house rules, and policies
• Ability to adhere to and enforce program rules policies and procedures
• Oversee security and safety
• Complete housekeeping duties
• Ensure daily chores are completed
• Provide emergency crisis management to individuals
• Uphold the values of CTI - Equity, Integrity, Compassion

Skills

Customer service

Organizational skills

Interpersonal skills

Oral and written communication

Crisis management

Data entry

Reliable transportation

Education

High School Diploma or equivalent

Tools

Basic computer software

Data collection software

Job description

Residential Counselor - every other weekend overnight shift: every other Saturday and Sunday 12AM-8AM

Pay Range $20.59 - $21.21 per hour + $3.00 per hour shift differential for working overnight shift

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

We have an opening for an individual to work in our Young Adult Shelter Staff program. Residential Counselors are responsible for working closely with young adult (ages 18-24) clients in a congregate emergency residential shelter site to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations, which includes enforcing safety measures, program rules, and expectations using a trauma-informed and client centered approach.

Essential Functions and Responsibilities

• Assist with screening, intake activities and orientation of new clients into the shelter program
• Provide guidance and information to clients regarding the daily activity schedule, house rules, and policies
• Ability to adhere to and enforce program rules policies and procedures
• Oversee security and safety
• Complete housekeeping duties
• Ensure daily chores are completed
• Provide emergency crisis management to individuals
• Uphold the values of CTI - Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School Diploma or equivalent education
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Excellent crisis management skills
• Proficient computer skills in basic computer software and data collection
• Good attention to detail
• Reliable transportation

Preferred Qualifications

• 1 year of previous experience working with individuals in need of social services (preferably low-income individuals)
• Young Adult population experience
• Experience in youth programming
• Experience working with vulnerable populations
• Demonstrated experience supporting underrepresented communities
• Bilingual skills

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401(k) retirement plan whether you participate on your own or not
• Great coworkers and a great mission with an outstanding Community Action Agency
• The stated pay range represents the Agency's good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.