Residential Concierge | Flexible Shifts & Guest Services

Zohorecruit; Raleigh (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Stratton Amenities in Raleigh, NC, is seeking a Front Desk Associate to manage the front desk of a luxury residential community, delivering a polished, hospitality-driven experience. You will greet residents and guests, control access, log packages, and handle calls with a courteous demeanor.

The role requires strong communication, attention to detail, and professionalism in a fast-paced environment. Flexible scheduling with day, evening, and overnight shifts; full-time and part-time

Qualifications

• Experience at front desk, concierge, hospitality, or customer service preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable, punctual, and detail-oriented.

Responsibilities

• Greet residents and guests promptly with a professional and welcoming demeanor.
• Manage building access, visitor logs, and resident notifications.
• Answer and direct incoming calls in a clear and courteous manner.
• Accept and log packages, deliveries, and service requests accurately.
• Maintain a clean, organized, and controlled front desk area.
• Monitor lobby activity and report concerns or incidents appropriately.
• Follow property-specific procedures and Stratton service standards at all times.
• Coordinate with property management and on-site staff as needed.

Skills

Front desk experience

Customer service

Communication

Professional demeanor

Punctuality

Job description

Stratton Amenities in Raleigh, NC, is seeking a Front Desk Associate to manage the front desk of a luxury residential community, delivering a polished, hospitality-driven experience. You will greet residents and guests, control access, log packages, and handle calls with a courteous demeanor.

The role requires strong communication, attention to detail, and professionalism in a fast-paced environment. Flexible scheduling with day, evening, and overnight shifts; full-time and part-time