Residential & Commercial Accounts Specialist

National Fuel Gas Company; Dayton (OH); On-site; USD 63,000 - 78,000; Full time

Benefits offered by this job

Medical and Prescription Drug Coverage

Dental Coverage

Vision Coverage

Parental Leave for Mothers and Fathers

401(k) with Company Match

Life Insurance

Paid Time Off

Job summary

National Fuel Gas Company is seeking a Residential and Commercial Account Representative in Dayton, OH to serve as the primary contact for new service, upgrades, and ongoing questions related to natural gas delivery.

You will coordinate sales activities across the Ohio distribution area, build relationships with builders and influencers, manage new business work orders, contracts, and credit support, and collaborate with engineering to ensure load requirements and site designs meet project needs.

Qualifications

• Bachelor’s degree in Sales, Marketing or Engineering.
• 5+ years of experience in residential or commercial construction, building and/or development.
• Experience with natural gas is a plus.

Responsibilities

• Serve as the single point of contact for residential and commercial customer accounts in an assigned geographic region, assisting those customers with new service, service upgrades, or any other questions regarding their natural gas delivery.
• Coordinate all sales related activities relating to providing natural gas to National Fuel’s Ohio customer base, including developing and cultivating relationships with key builders and influencers.
• Ensure relevant New Business work orders are created, assigned and appropriately managed throughout the work order life cycle.
• Ensure contracts and agreements are secured, executed and properly maintained in accordance with National Fuel’s Ohio Tariff.
• In partnership with other departments, ensure credit support/assurance is obtained, maintained and customer refunds are processed timely and accurately.
• Work directly with the customer, contractor or other trade allies to ensure proper load requirements and site designs are obtained and provided to engineering for formal system design.
• Track key metrics associated with new service installs.
• Conduct regular status meetings with key internal and external stakeholders to ensure project timelines are met and customer expectations are achieved.

Education

Bachelor’s degree in Sales, Marketing or Engineering

Job description

National Fuel Gas Company is seeking a Residential and Commercial Account Representative in Dayton, OH to serve as the primary contact for new service, upgrades, and ongoing questions related to natural gas delivery.

You will coordinate sales activities across the Ohio distribution area, build relationships with builders and influencers, manage new business work orders, contracts, and credit support, and collaborate with engineering to ensure load requirements and site designs meet project needs.