Residential and Commercial Account Representative

National Fuel Gas Company; Dayton (OH); On-site; USD 63,000 - 78,000; Full time

Benefits offered by this job

Medical and Prescription Drug Coverage

Dental Coverage

Vision Coverage

Parental Leave for Mothers and Fathers

401(k) with Company Match

Life Insurance

Paid Time Off

Job summary

National Fuel Gas Company is seeking a Residential and Commercial Account Representative in Dayton, OH to serve as the primary contact for new service, upgrades, and ongoing questions related to natural gas delivery.

You will coordinate sales activities across the Ohio distribution area, build relationships with builders and influencers, manage new business work orders, contracts, and credit support, and collaborate with engineering to ensure load requirements and site designs meet project needs.

Qualifications

• Bachelor’s degree in Sales, Marketing or Engineering.
• 5+ years of experience in residential or commercial construction, building and/or development.
• Experience with natural gas is a plus.

Responsibilities

• Serve as the single point of contact for residential and commercial customer accounts in an assigned geographic region, assisting those customers with new service, service upgrades, or any other questions regarding their natural gas delivery.
• Coordinate all sales related activities relating to providing natural gas to National Fuel’s Ohio customer base, including developing and cultivating relationships with key builders and influencers.
• Ensure relevant New Business work orders are created, assigned and appropriately managed throughout the work order life cycle.
• Ensure contracts and agreements are secured, executed and properly maintained in accordance with National Fuel’s Ohio Tariff.
• In partnership with other departments, ensure credit support/assurance is obtained, maintained and customer refunds are processed timely and accurately.
• Work directly with the customer, contractor or other trade allies to ensure proper load requirements and site designs are obtained and provided to engineering for formal system design.
• Track key metrics associated with new service installs.
• Conduct regular status meetings with key internal and external stakeholders to ensure project timelines are met and customer expectations are achieved.

Education

Bachelor’s degree in Sales, Marketing or Engineering

Job description

Residential and Commercial Account Representative

Dayton, OH

National Fuel is seeking a Residential and Commercial Account Representative for an outstanding career opportunity in our Ohio Distribution department to support our growing operations in Dayton, Ohio. National Fuel is proud to have an inclusive workplace where hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today.

PRIMARY RESPONSIBILITIES:

• Serve as the single point of contact for residential and commercial customer accounts in an assigned geographic region, assisting those customers with new service, service upgrades, or any other questions regarding their natural gas delivery.
• Coordinate all sales related activities relating to providing natural gas to National Fuel’s Ohio customer base, including developing and cultivating relationships with key builders and influencers.
• Ensure relevant New Business work orders are created, assigned and appropriately managed throughout the work order life cycle.
• Ensure contracts and agreements are secured, executed and properly maintained in accordance with National Fuel’s Ohio Tariff.
• In partnership with other departments, ensure credit support/assurance is obtained, maintained and customer refunds are processed timely and accurately.
• Work directly with the customer, contractor or other trade allies to ensure proper load requirements and site designs are obtained and provided to engineering for formal system design.
• Track key metrics associated with new service installs.
• Conduct regular status meetings with key internal and external stakeholders to ensure project timelines are met and customer expectations are achieved.

MINIMUM QUALIFICATIONS:

• A Bachelor’s degree in Sales, Marketing or Engineering
• 5+ years of experience in residential or commercial construction, building and/or development
• Experience with natural gas a plus.

ABOUT NATIONAL FUEL:

National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live, work, and have 2,000+ employees in Western NY, Northwest PA, and Southwest OH.

COMPENSATION AND BENEFITS:

The base salary range for this position is $62,5000 – 78,000.

This job posting contains a pay range, which represents the range of pay that National Fuel believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The specific base pay offered to a successful applicant will be based primarily on relevant professional experience. Other components that may be considered include: individual qualifications, licensures, industry specific experience, education and market demands for specialized skills. The pay range is subject to change at any time based on various internal and external factors. Exempt positions will also be eligible for an Annual Cash Bonus Plan.

National Fuel offers a comprehensive benefits package including the following:

• Medical and Prescription Drug Coverage
• Paid Company Holidays
• Dental Coverage
• Parental Leave for Mothers and Fathers
• Vision Coverage
• Tuition Reimbursement
• 401(k) with Company Match
• Life Insurance
• Company Funded Retirement Savings Account
• Long Term Disability Insurance
• Paid Time Off
• Charitable Giving Programs

National Fuel is a proud equal employment opportunity employer. We believe our differences makes us all better, pushing us to look at things differently while enriching our own personal life experiences. That’s why we’re committed to building a diverse workforce and an equitable and inclusive work environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, disability, veteran status, or any other legally protected basis.