Residential Comfort Systems Diagnostics Technician

Torrey Holistics; Raleigh (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Airtron is seeking a field service HVAC technician to diagnose, service, and maintain residential heating and cooling systems. You will inspect ductwork, wire and start up new systems, and verify performance through testing while explaining work to customers.

The role requires EPA certification, soldering proficiency, and strong English communication. You will coordinate daily schedules, order parts as needed, transport tools, and complete paperwork accurately.

Qualifications

• High school diploma or GED is required.
• EPA Certification is required.
• Soldering/brazing proficiency is required.
• English fluency in spoken and written form.

Responsibilities

• Diagnose, service, and maintain residential HVAC systems.
• Inspect ductwork and keep tools and materials ready.
• Identify, wire, and startup HVAC systems; verify performance.
• Troubleshoot faults, recommend fixes, and complete repairs.
• Explain work performed and debrief with dispatch with documentation.
• Coordinate daily schedule with office; ensure parts are ready.
• Transport parts and tools and maintain accounting for items.
• Complete digital/paperwork neatly and on time.
• Maintain a clean, organized company vehicle and work area.

Skills

English fluency

Basic computer skills

Overtime flexibility

Customer service mindset

Education

High school diploma or GED

HVAC trade school certification

Job description

Join Airtron — Where Craftsmanship Meets CareWe’ve spent 40+ years earning our neighbors’ trust by showing up, solving problems, and doing quality work. If you’re the kind of pro who takes ownership, communicates clearly, and leaves customers feeling confident, this role is for you.Your Impact (What You’ll Own)Diagnose, service, and maintain residential heating and air conditioning systems.Inspect ductwork and keep company tools/materials in service-ready condition.Identify, wire, and start up complete HVAC systems; verify performance through testing and recorded results.Troubleshoot faults, recommend fixes, and complete repairs to restore safe, efficient operation.Perform comprehensive system checks; immediately flag outstanding issues to dispatch/customers.Clearly explain the work performed after each visit and debrief with dispatch, including documentation.Coordinate your daily schedule with the office; ensure parts are ordered and ready before each appointment.Transport parts, materials, and tools; maintain accurate accounting for all assigned items.Complete digital/paperwork documentation neatly and on time.Finish each job with a thorough area cleanup and protective floor savers used inside homes.Maintain a clean, organized company vehicle.Uphold company performance standards, code of ethics, and all safety procedures.Other duties as assigned.Must-HavesHigh school diploma or GED.1+ year of hands-on HVAC service experience.EPA Certification.Soldering/brazing proficiency.English fluency (spoken and written).Basic computer skills; able to operate a computer, laptop, or tablet.Comfort with internet navigation and email tools like Microsoft Outlook.Valid driver’s license.Ability to work overtime on short notice; occasional weekends.Nice-to-HavesHVAC trade school certification.1–2 years of construction, HVAC, or closely related experience.How You WorkTeam-oriented learner with a positive, solutions-first attitude.Builds trust with customers and teammates at every level.Committed to a strong safety culture.Related work experience may substitute for formal education.Where You’ll WorkMostly in occupied homes and active construction sites; minimal office time.Drive to/from multiple job locations daily.Exposure to construction environments—equipment, heights, confined spaces, noise, dust, odors, and hazardous materials.Indoor/outdoor work in all weather conditions (heat, rain, cold, wind) while wearing PPE.Physical RequirementsOperate a motorized passenger vehicle or forklift.Lift and move up to 50 lbs frequently.Regular climbing, bending, crawling, kneeling, and crouching.Work at heights on ladders and stairs; occasional platforms/scaffolding with proper fall protection.Wear required PPE: hard hat, safety glasses, ear plugs, masks/respirators, reflective vests, gloves, and safety-toe, construction-grade boots.Stand, walk, or sit for long periods.Hear and distinguish speech/sounds to safely operate phones or equipment.Maintain clear close/distance/peripheral vision with normal depth perception (natural or corrected).Communicate clearly by speaking.Enter data via keyboard or 10-key keypad.Reach overhead; signal, grasp, hold, lift, turn, push, and pull tools and materials.Tech You’ll TouchMachines & technologies you'll use:HVAC SystemshvacProficiency AreasHVACHeating and Air ConditioningEqual OpportunityAirtron is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.Note: Responsibilities and requirements may be adjusted to meet evolving business needs.