Residential Case Manager: Empower Recovery & Growth

Arc-Community-Services,-Inc.; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Arc-Community-Services, Inc. is seeking a Residential Case Manager to support women in treatment, building strong therapeutic relationships and delivering evidence-based programming.

You will perform intake duties, develop comprehensive care plans, and coordinate services with community providers to promote recovery and stability. The role requires a bachelor’s degree in social work or related field (or equivalent experience) and a commitment to trauma-informed, gender-responsive care.

Qualifications

• Bachelor's degree or equivalent experience required.
• Knowledge of substance use treatment, trauma-informed care, CBT, and working with justice-involved populations ideal.
• Strong communication, organizational, and relationship-building skills necessary.
• Ability to maintain a structured, safe residential environment.

Responsibilities

• Provide individual case management and develop treatment and continuing care plans.
• Complete intake duties, client orientation, and admission documentation.
• Monitor resident progress and communicate with Department of Corrections agents.
• Coordinate referrals and services with community providers.
• Facilitate groups using evidence-based curricula and ensure fidelity.
• Supervise residents and support daily activities in a safe environment.
• Oversee family interactions and supervise interns/volunteers as assigned.
• Prepare reports, maintain case files, and ensure regulatory compliance.
• Assist with on-call responsibilities and day-to-day facility operations.

Skills

Excellent communication

Organizational skills

Relationship-building

Team collaboration

Trauma-informed care

Education

Bachelor's degree in Social Work or related field

Job description

Arc-Community-Services, Inc. is seeking a Residential Case Manager to support women in treatment, building strong therapeutic relationships and delivering evidence-based programming.

You will perform intake duties, develop comprehensive care plans, and coordinate services with community providers to promote recovery and stability. The role requires a bachelor’s degree in social work or related field (or equivalent experience) and a commitment to trauma-informed, gender-responsive care.