Residential Case Manager: Counseling & Housing Support

South Middlesex Opportunity Council, Inc.; Framingham (MA); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Life Insurance

AD&D

Long-Term Disability

Health Insurance

Dental coverage

Vision Insurance

401(k) Retirement Plan with company-m

Job summary

South Middlesex Opportunity Council (SMOC) in Framingham, MA seeks a Case Manager for Residential Recovery to provide individual and group counseling, develop treatment plans, and coordinate services for clients in the program. This full-time role supports housing and employment stability and requires collaboration with the Clinical Supervisor.

The position emphasizes delivering client-centered care, maintaining thorough records, and advocating for clients within the Housing Court and community

Qualifications

• Working with female clients; designation as female only due to privacy and safety requirements.
• Minimum of one year experience in Human Services or related field.
• Certification or license in substance abuse counseling (CADAC or LADAC) or enrollment in a certificate program.
• If applicable, a minimum of 3 years continuous sobriety.
• Minimum one year assessment, advocacy and case management skills.
• Sensitivity to low-income people of diverse backgrounds; excellent listening skills.
• Ability to work independently and collaboratively.
• Strong written and verbal communication skills.
• Must have valid driver’s license, reliable transportation and meet insurance standards.

Responsibilities

• Provide individual and group counseling to assigned clients; collaborate with Clinical Supervisor as needed.
• Establish a treatment plan for each individual.
• Provide information and referrals to community resources (Fuel Assistance, Food Stamps, food pantries, etc.).
• Coordinate all services required by the treatment plan.
• Ensure clients comply with program guidelines and complete duties.
• Maintain complete and accurate client files and records; complete paperwork timely.
• Collaborate with SMOC staff on housing and employment search and stability.
• Maintain weekly contact and reassess adherence to the treatment plan.
• Support clients in economic development planning.
• Communicate monthly as needed and mediate conflicts; advocate in Housing Court.
• Maintain up-to-date case notes and data entry in required databases.
• Participate in Case Management team meetings and trainings.
• Conduct groups and workshops as needed.
• Arrange appointments and transportation for clients.
• Engage clients by addressing needs within or outside scope of work.

Skills

Empathy and active listening

Communication skills

Team collaboration

Independent work

Job description

South Middlesex Opportunity Council (SMOC) in Framingham, MA seeks a Case Manager for Residential Recovery to provide individual and group counseling, develop treatment plans, and coordinate services for clients in the program. This full-time role supports housing and employment stability and requires collaboration with the Clinical Supervisor.

The position emphasizes delivering client-centered care, maintaining thorough records, and advocating for clients within the Housing Court and community