Residential Case Manager – Counseling & Crisis Support

Post Graduate Center for Mental Health; New York (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

Post Graduate Center for Mental Health is seeking a Scatter Site Case Manager in Brooklyn, NY to provide supportive counseling and crisis intervention for residents, helping them achieve personal goals.

You will manage an assigned caseload, document service plans and progress notes, lead groups, and coordinate with clinical staff to ensure safety and service quality in a residential setting. A Bachelor’s degree in a human services field is required, with two years of related experience.

Qualifications

• Bachelor’s degree in a human service field required.
• Minimum of two years of experience as a Case Manager or Counselor in residential/mental health settings.
• Experience in residential settings preferred.
• Associate degree may substitute for adequate experience (5+ years).

Responsibilities

• Work with an assigned caseload of residents to provide support services.
• Interact with residents in the field and serve as a role model.
• Implement individual service plans to help residents achieve rehabilitation goals.
• Maintain and document case records, progress notes, and service plans.
• Lead groups and provide counseling to residents as required.
• Escort clients to medical, benefit, or other appointments.
• Manage crises and de-escalate situations to minimize risk.

Skills

Customer service

Interpersonal skills

Communication skills

Time management

De-escalation

Crisis management

Conflict resolution

Community networking

Education

Bachelor’s Degree in Human Services

Associate Degree substitute for 5+ years experience

Tools

Microsoft Office

Job description

Post Graduate Center for Mental Health is seeking a Scatter Site Case Manager in Brooklyn, NY to provide supportive counseling and crisis intervention for residents, helping them achieve personal goals.

You will manage an assigned caseload, document service plans and progress notes, lead groups, and coordinate with clinical staff to ensure safety and service quality in a residential setting. A Bachelor’s degree in a human services field is required, with two years of related experience.