Residential Care Team Lead - IDD Support

Beacon Specialized; Lancaster (Lancaster County); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead day-to-day operations of a residential home supporting individuals with IDD. You will supervise Direct Support Professionals, oversee daily functions, and ensure care aligns with individual plans while maintaining a safe, welcoming environment.

This hands-on leadership role requires strong communication, coaching, and organizational skills, with a focus on staff development, recruitment support, and compliance.

Qualifications

• IDD, behavioral health, healthcare, human services, or residential services experience preferred.
• Previous supervisory or leadership experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to coach, motivate, and hold team members accountable.

Responsibilities

• Lead and support Direct Support Professionals (DSPs) and residential staff.
• Oversee daily operations of the assigned home.
• Ensure individuals receive care aligned with their plans.
• Provide coaching, training, and performance feedback to team members.
• Assist with recruiting, onboarding, scheduling, and staff retention.
• Ensure required documentation is completed accurately and on time.
• Monitor compliance with company policies, state regulations, and care standards.
• Support medication administration and health/safety procedures as required.
• Respond to behavioral or operational concerns and escalate when needed.
• Build positive relationships with individuals supported, families, staff, and community partners.
• Maintain a clean, safe, and welcoming home environment.
• Participate in meetings, trainings, and quality-improvement initiatives.
• Serve as a hands-on leader who steps in to support the team.

Skills

Leadership

IDD experience

Communication

Problem-solving

Coaching staff

Job description

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead day-to-day operations of a residential home supporting individuals with IDD. You will supervise Direct Support Professionals, oversee daily functions, and ensure care aligns with individual plans while maintaining a safe, welcoming environment.

This hands-on leadership role requires strong communication, coaching, and organizational skills, with a focus on staff development, recruitment support, and compliance.