Residential Care & Behavioral Support Specialist

Heart & Soul; Hampton (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

Heart & Soul in Hampton, VA is seeking a dedicated Family Group Home Staff member to support residents daily. You will implement Individual Service Plans, assist with personal care, community integration, and medication administration under supervision.

The role requires documentation, data collection, good communication, and ability to respond to emergencies. Certifications such as MR Orientation, CPR/First Aid, and background checks are required. Training and supervision are provided.

Qualifications

• High School Diploma or GED.
• Copies of required certifications must be current and applicable to services provided.

Responsibilities

• Assist with implementing ISPs, including training in personal care, communication, and community skills.
• Ensure residents meet appearance and cleanliness standards.
• Identify escalating behavioral indicators and assist with approved behavior programs.
• Utilize standard and alternative communication with non-verbal individuals.
• Support ROM exercises and motor skill training as approved by a Physical Therapist.
• Record data collection according to the schedule.
• Provide supervision and support during emergencies.
• Attend required trainings (First Aid, CPR, OSHA, Medication Administration, Orientation).
• Provide transportation services to individuals as needed.
• Complete other duties as assigned by the Program Supervisor.

Skills

Observation & reporting

ISP goal implementation

Vehicle operation

Documentation

Education

High School Diploma or GED

MR Orientation Workbook Training

Medication Administration

Criminal Background Check / Child Registry Background Check

Behavior Management / Physical Intervention Training

CPR/First Aid

Food Handlers Card

TB Test Results

OSHA

Job description

Heart & Soul in Hampton, VA is seeking a dedicated Family Group Home Staff member to support residents daily. You will implement Individual Service Plans, assist with personal care, community integration, and medication administration under supervision.

The role requires documentation, data collection, good communication, and ability to respond to emergencies. Certifications such as MR Orientation, CPR/First Aid, and background checks are required. Training and supervision are provided.