Residential Support Staff

Heart & Soul; Hampton (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

Heart & Soul in Hampton, VA is seeking a dedicated Family Group Home Staff member to support residents daily. You will implement Individual Service Plans, assist with personal care, community integration, and medication administration under supervision.

The role requires documentation, data collection, good communication, and ability to respond to emergencies. Certifications such as MR Orientation, CPR/First Aid, and background checks are required. Training and supervision are provided.

Qualifications

• High School Diploma or GED.
• Copies of required certifications must be current and applicable to services provided.

Responsibilities

• Assist with implementing ISPs, including training in personal care, communication, and community skills.
• Ensure residents meet appearance and cleanliness standards.
• Identify escalating behavioral indicators and assist with approved behavior programs.
• Utilize standard and alternative communication with non-verbal individuals.
• Support ROM exercises and motor skill training as approved by a Physical Therapist.
• Record data collection according to the schedule.
• Provide supervision and support during emergencies.
• Attend required trainings (First Aid, CPR, OSHA, Medication Administration, Orientation).
• Provide transportation services to individuals as needed.
• Complete other duties as assigned by the Program Supervisor.

Skills

Observation & reporting

ISP goal implementation

Vehicle operation

Documentation

Education

High School Diploma or GED

MR Orientation Workbook Training

Medication Administration

Criminal Background Check / Child Registry Background Check

Behavior Management / Physical Intervention Training

CPR/First Aid

Food Handlers Card

TB Test Results

OSHA

Job description

Job Details

Job Location: Hampton, VA 23666This position is responsible for the implementation of the daily needs ofeach resident based on their assessment and ISP. This position requires that staff adhere to the(DMHMRSAS) Licensure Guidelines and Regulations,and the Office of Human Rights Regulations.Additionallyother responsibilities and duties include the implementation of Individualservice plans, data collection, good oral and written communication skills;experience with implementing behavior management plans, and individualprogramming for individuals who have various levels of MentalRetardation. This position will also assist with the implementation ofproper medication management procedures. This position will besupervised by the Program Supervisor and / or Chief AdministrativeOfficer.

MAJOR DUTIES:

• Assist with the implementation of Individual Service Plans, includingtraining in areas of personal care, community integration, andcommunication, fine gross motor skills, money management,personal shopping, domestic skills, medication administration, behaviormanagement, socialization, and use of community resources.


• Ensure that each individual meet the highest standards ofappearance and cleanliness.


• Identify escalating at-risk behavioral indicators and assist with the implementation and training of approved behavioral programs, written by a Licensed Behavioral Consultant.


• Utilize standard communication and other alternative communicationsystems with non-verbal and language delayed individuals.


• Implement range of motion exercises, regarding positioning andother motor skill training and techniques that have been written andapproved by a Licensed Physical Therapist.


• Record individual data collection based on the data collection schedule


• Provide individuals with supervision, assistance and support duringemergency situations.


• Attend and satisfactorily complete all required in-service trainings inareas of First Aid, CPR, OSHA, Medication Administration, MROrientation Workbook, and Physical Intervention Training.


• Provide transportation services to individuals, as needed.


• Complete other responsibilities as assigned by the ProgramSupervisor.

QualificationsQUALIFICATIONS:

High School Diploma or GED.
Family Group Home Staff shall provide copies of requiredcertification that are current and applicable to the services being provided.

The certificates required are:

• MR Orientation Workbook Training


• Medication Administration


• Criminal Background Check / Child Registry Background Check


• Behavior Management / Physical Intervention Training


• CPR/First Aid


• Food Handlers Card


• T


• TB Test Results


• OSHA

KNOWLEDGE OF:

• Behavior Management Techniques


• Client Rights/Human Rights


• Individual Service Planning

SKILLS IN:

• Observing, recording, and reporting behaviors


• Identifying and documenting an individual's progress, strengths andprogram needs


• Implementing ISP goals and objectives


• Operation of a motor vehicle, i.e., a van and / or car


• Documentation and Record keeping

ABILITY TO:

• Demonstrate a positive and professional demeanor with individuals,their families, other agencies and the general public


• Exercise good judgment that does not violate, demean, or compromise individuals, their rights, or the principles, and ethics of the organization


• Handle emergency and crisis situations both in the home andcommunity.


• Maintain an effective working relationship with individuals


• Maintain confidentiality of individual and agency records


• Perform routine duties without close supervision


• Lift up to 25 pounds


• Use office equipment (i.e., copy machine, fax machine and / or a computer)


• Complete other job duties as assigned by the Program Supervisorand / or Chief Administrative Officer.