Residential Broadband Installer — Entry Level

WaveDivision Holdings, LLC; Odessa (TX); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life and STD

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount

Job summary

WaveDivision Holdings, LLC is seeking an entry-level residential install technician in Odessa, TX. You will perform on-site data, video, and phone installations, ensuring high-quality RF and signal levels and delivering excellent customer service.

You will communicate with dispatch and leadership to maintain productive routes, learn about products and services, and potentially upsell to improve customer satisfaction.

Qualifications

• High school diploma or equivalent.
• 0 years experience (Entry Level).
• Valid driver’s license and satisfactory driving record.
• Knowledge of ladder and tools.
• Customer service and communication skills.
• Basic computer skills.
• Aptitude to learn new skills.
• Problem solving.
• Time management.
• Teamwork.
• Working alone.

Responsibilities

• Perform residential installs and disconnects on customer premises per standards and specs.
• Ensure RF and signal levels meet specifications to reduce callbacks and truck rolls.
• Maintain communication with leadership and dispatch for productive routing and safety.
• Provide customer education and upsell opportunities for products/services that enhance satisfaction.
• Operate company vehicle safely and responsibly.
• Other duties as assigned.

Skills

Customer Service

Communication

Basic Computer Skills

Aptitude to learn new skills

Problem solving

Time Management

Teamwork

Working alone

Education

High School Diploma or Equivalent

Tools

Ladder

Hand Tools

Power Tools

Job description

WaveDivision Holdings, LLC is seeking an entry-level residential install technician in Odessa, TX. You will perform on-site data, video, and phone installations, ensuring high-quality RF and signal levels and delivering excellent customer service.

You will communicate with dispatch and leadership to maintain productive routes, learn about products and services, and potentially upsell to improve customer satisfaction.