Residential Aide: Crisis Support & Client Safety

Housing Works; New York (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Three healthcare plans

Paid PTO up to 30 days

Tuition reimbursement

Job summary

A non-profit organization in New York seeks a Residential Aide to ensure the wellbeing of clients during shifts. The role involves crisis intervention, client rapport building, and safety enforcement. Ideal candidates should possess strong customer service skills, be bilingual in Spanish, and have experience in a residential setting. Full-time position with flexible scheduling and multiple shifts available.

Qualifications

• Experience working with clients in a residential setting.
• Background in crisis intervention preferred.
• Exemplary communication skills.

Responsibilities

• Enforce program policies and procedures.
• Build rapport with clients and engage professionally.
• Provide excellent customer service and maintain confidentiality.

Skills

Crisis intervention

Customer service

Interpersonal skills

Time management

Bilingual Spanish

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A non-profit organization in New York seeks a Residential Aide to ensure the wellbeing of clients during shifts. The role involves crisis intervention, client rapport building, and safety enforcement. Ideal candidates should possess strong customer service skills, be bilingual in Spanish, and have experience in a residential setting. Full-time position with flexible scheduling and multiple shifts available.