Residential Aide: Security & Resident Support

Priority Dispatch Corp.; New York (NY); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid holidays

Job summary

NAICA is seeking a dedicated Residential Aide to ensure safety and well-being of staff and clients at our Bronx work site. This role enforces house rules and operational procedures to maintain a secure living environment.

The incumbent will train new aides, monitor facilities, and coordinate emergency responses while handling administrative tasks and client support. Evening, weekend, and holiday shifts may be required.

Qualifications

• High School Diploma or GED required or equivalent experience.
• At least 1 year experience in a residential facility preferred.
• NYS Security License preferred.
• CPR/First Aid certification required before probation expiration.
• Food Protection Certification required before probation expiration.
• F-02 or F-80 Certificates of Fitness may be required.
• Ability to read, speak, write English for administrative purposes.

Responsibilities

• Train and mentor new Residential Aides on security protocols and procedures.
• Identify opportunities to improve security department efficiency.
• Serve as a point of contact during emergencies and coordinate responses.
• Monitor residents and facilities to ensure safety and security.
• Enforce shelter policies and staff procedures.
• Maintain detailed incident logs and documentation.
• Assist clients and resolve issues promptly.
• Inspect items entering the facility for safety.

Skills

High-level communication

HIPAA knowledge

Emergency response

Education

High School Diploma/GED

Tools

CPR/First Aid

Job description

NAICA is seeking a dedicated Residential Aide to ensure safety and well-being of staff and clients at our Bronx work site. This role enforces house rules and operational procedures to maintain a secure living environment.

The incumbent will train new aides, monitor facilities, and coordinate emergency responses while handling administrative tasks and client support. Evening, weekend, and holiday shifts may be required.