Residential Aide — Bronx Shelter (Day/Evening/Night)

LANTERN COMMUNITY SERVICES, INC; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Lantern Community Services seeks diligent Residential Aides for our all-female shelter in the Bronx. You will provide direct client services and act as the primary link between Case Management and shelter residents.

Shift options include Days (7:00 AM–3:00 PM), Evenings (3:00 PM–11:00 PM), and Overnights (11:00 PM–7:00 AM). Full-time, non-exempt with weekend work and flexible hours based on site needs. High School Diploma or equivalent required; crisis intervention skills encouraged.

Qualifications

• High School Diploma/HSE/GED required.
• Food Handler's Certification required or willingness to obtain within 3 months.
• Strong crisis intervention, problem-solving, and decision-making skills.

Responsibilities

• Foster a welcoming and supportive environment for clients.
• Complete client intakes, including documentation, orientation, bed assignments, and laundering belongings as needed.
• Assist with planning and coordinating recreational activities, events, and outings.
• Monitor client and visitor activity, maintain daily logs, sign-ins, and required recordkeeping.
• Collaborate with Shift Supervisors and Security using Safe Crisis Management to respond to incidents and complete required documentation.
• Prepare electronic shift summaries, daily census reports, and curfew violation tracking.
• Support daily operations such as meal service, fire drills, inventory checks, and escorting clients to appointments when necessary.
• Perform other duties as assigned by supervisory staff.

Skills

Crisis intervention

Problem-solving

Decision-making

Interpersonal skills

Organization

Education

High School Diploma/HSE/GED

Food Handler's Certification

Job description

Lantern Community Services seeks diligent Residential Aides for our all-female shelter in the Bronx. You will provide direct client services and act as the primary link between Case Management and shelter residents.

Shift options include Days (7:00 AM–3:00 PM), Evenings (3:00 PM–11:00 PM), and Overnights (11:00 PM–7:00 AM). Full-time, non-exempt with weekend work and flexible hours based on site needs. High School Diploma or equivalent required; crisis intervention skills encouraged.