Residential Aide

Volunteers of America-Greater New York; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

Volunteers of America–Greater New York is seeking a Residential Aide to assist clients at the Paul Hotel Family Shelter in Manhattan, ensuring their needs are met and promoting their safety. This role involves supervision of daily activities, management of client rights, and responding to emergencies as necessary.

The ideal candidate will have a high school diploma or GED, relevant experience, and a preferred ability to communicate with Spanish-speaking clients. Benefits include medical coverage, paid time off, and more.

Qualifications

• 2+ years of relevant experience required.
• Valid state driver’s license with a safe driving record preferred.
• Required certifications include CPR/First Aid and Front Handler's Safety Certification.

Responsibilities

• Supervise client participation in daily program activities.
• Communicate with case management staff regarding service delivery.
• Provide emergency response including crisis management.

Skills

Ability to communicate with Spanish-speaking clients

Supervision of program activities

Crisis management and first aid skills

Education

High school degree or GED

Job description

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

Position

Residential Aide

The Residential Aide assists clients and guests, ensuring that their requests are met. They coordinate the non-clinical needs of families and guests by greeting, managing, maintaining security, and coordinating the operations of the client care team. The Residential Aide orients clients to the program and engages clients in services, protects client rights, promotes client and coworker safety, and clarifies facility rules.

Paul Hotel Family Shelter is an emergency family shelter located in Manhattan for families experiencing homelessness. To learn more about Volunteers of America-GNY: https://www.voa-gny.org/our-services

Location

New York, NY 10001

Minimum Qualifications

• High school degree or GED preferred
• At least two years of relevant experience.
• Valid state driver’s license with a safe driving record that meets agency policy preferred.
• Ability to communicate professionally (oral and written) with Spanish-speaking clients preferred.

Certifications

Required within 90 days of hire – VOA will cover the cost:

• CPR/First Aid
• Front Handler's Safety Certification

Residential Aide Principal Responsibilities

• Supervise client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines. Manage bed assignments, collect census data, distribute client linens and supplies, escort clients to appointments - in the absence of a driver’s license, staff will escort clients via public transportation.
• Maintain knowledge of service models. Communicate with case management staff and perform assigned tasks related to model service delivery.
• Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide emergency response including crisis management, first aid, CPR and fire response as needed.
• Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the supervisor. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.
• Drive agency vehicles to transport clients, staff and materials, if assigned.

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

Additional Information

And much more!

To learn more about our staff, culture and much more, https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!