Residential Account Manager

HireBus Inc.; Roseville (MI); On-site; USD 55,000 - 70,000; Full time

Job summary

Stumpf's Outdoor Services in Roseville, MI is hiring a Residential Account Manager to grow an established residential customer base. The role focuses on building loyalty, renewing contracts, and selling additional landscape services.

Compensation ranges from $55,000 to $70,000 per year, depending on experience. Ideal candidates have 3+ years in lawn or landscaping, strong knowledge of landscape maintenance, and are proficient with CRM, estimating, and follow-up processes to manage accounts

Qualifications

• At least 3 years in lawn or landscaping industry.
• Strong knowledge of landscape and property-maintenance.

Responsibilities

• Build and maintain relationships with residential customers.
• Manage renewals and grow the customer base.
• Identify opportunities and sell additional services.
• Handle customer concerns and maintain CRM records.

Skills

Relationship building

Sales-minded

CRM experience

Estimating

Account management

Tech savvy

Tools

CRM software

Job description

Stumpf's Outdoor Services is hiring a Residential Account Manager in Roseville, MI. Pay is $55,000 to $70,000 a year, based on experience. You need at least 3 years of lawn or landscaping industry experience and strong landscape and property-maintenance knowledge, stepping in to grow an existing base of residential customers.

Who You Are

• You are a relationship builder who keeps strong, lasting customer relationships.
• You are sales-minded and motivated to grow an existing customer base.
• You spot opportunities, sell with confidence, and manage renewals.
• You are highly organized, self-motivated, and accountable.
• You stay calm handling customer concerns and difficult conversations.
• You are tech savvy and quick to learn CRM, estimating, and follow-up systems.
• You bring landscape sales or account management experience (strongly preferred).

Who We Are

• Stumpf's Outdoor Services takes care of residential properties in and around Roseville, MI.
• The team provides landscape and property-maintenance services for homeowners.
• This role is focused on growing an established residential customer base.

What You Will Do Each Day

• Build and maintain relationships with residential customers.
• Manage renewals and keep customers coming back.
• Identify opportunities and sell additional services.
• Handle customer concerns and work through difficult conversations.
• Keep accounts, estimates, and follow-ups on track in the CRM.

Why You'll Love Working Here

• Pay runs $55,000 to $70,000 a year, based on experience.
• Onsite role based in Roseville, MI.
• An established residential customer base to grow from day one.