Residential Account Manager

sjindustries; Glassboro (NJ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) with company match

Paid Time Off

Flexible vacation

Sick Leave

Job summary

South Jersey Gas in New Jersey seeks a Residential Account Manager to identify and onboard new residential customers in target markets through daily door-to-door prospecting, lead follow-up, and customer appointments. You will meet sales targets, educate customers on converting to natural gas, and develop referral partnerships with HVAC contractors and real estate professionals.

Bachelor’s degree with 2 years of direct sales experience is required; equivalent work experience may be considered,

Qualifications

• Bachelor’s degree with 2+ years of direct sales experience required.
• Equivalent work experience may be considered in lieu of degree.
• Proven track record of meeting sales goals and building relationships.

Responsibilities

• Identify and onboard new residential customers in target markets through daily activities.
• Maintain prospecting and appointment setting to achieve sales targets.
• Educate customers on conversion to natural gas and set expectations.
• Develop referral partnerships with HVAC contractors and real estate professionals.
• Capture sales activity in Salesforce and maintain records.
• Attend regular sales meetings and training; perform other duties as assigned.

Skills

People skills

Project management

Time management

Communication skills

Relationship building

Education

Bachelor's degree

Master's degree

Equivalent work experience

Tools

CRM platform

Microsoft Office Suite

Job description

About Us

South Jersey Gas is a natural gas utility company that delivers safe, reliable, affordable clean energy to over 400,000 residential, commercial, and industrial customers in Atlantic, Cape May, Cumberland, Salem, and portions of Gloucester, Burlington, and Camden counties in New Jersey. At our core, we are dedicated to being a committed community partner, providing exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At South Jersey Gas, we believe that our employees are our most valuable asset. Whether you're a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The Residential Account Manager identifies and onboards new residential customers in their target markets. They achieve their goals via daily activity including door to door prospecting, lead follow-up and customer appointments.

Essential Functions :

• Deliver on assigned sales targets by maintaining strong prospecting activities and achieving high appointment and close rates.


• Follow up on leads and develop effective relationships with current and prospective customers leveraging lead-generating activities such as cold calling , door-to-door sales , n eighborhood/group presentations as well as attendance at community events.


• Educate prospective customers on the conversion to natural gas process, setting clear and honest expectations of timelines and activities.


• Build and foster a network of referral partnerships to create new opportunities for customer and revenue growth including relationships with HVAC contractors, real estate professionals, and other trade organizations.


• Capture sales activity in Salesforce.


• Onboard new residential customers a nd recommend improvement measures based on Energy Efficiency Programs.


• Maintain accurate records including sales call reports, expense reimbursement forms, etc.


• Attend regular sales meetings and development training.


• Perform other duties as assigned.

Environmental Working Conditions:

Perform field work tasks year round Safety sensitive Travel/Driving to meet with customers Frequently meet with contractors at construction sites with exposure to extreme temperatures, noise atmospheric conditions such as dust, dampness, humidity

Qualifications

Required Experience :

• Bachelor's degree with a minimum of 2 years of relevant experience


• Master's degree with 0 years of relevant experience


• Equivalent work experience may be considered in lieu of degree


• The relevant 2 years' experience should be from a successful direct sales role in a commissioned sales environment; or relevant work experience


• Cold calling and door to door sales experience


• Proven track record of meeting and exceeding sales goals


• Valid driver's license


• Proficiency working on a CRM platform


• Proficiency in Microsoft Office Suite

Required Skills:

• Exceptional people and project management skills


• Outstanding time management, prospecting, and presentation skills


• Dedication to delivering positive customer experiences


• Excellent organizational, interpersonal, verbal, and written communication skills


• Ability to develop and maintain relationships with customers in a competitive environment


• Ability to develop and nurture collaborative working relationships with Sales team and other internal business partners including Marketing, Design, and Engineering


• Demonstrates initiative and resourcefulness, and the a bility to work with minimal supervision


• Self-directed, highly motivated, results-driven , problem-solv er

Preferred Skills:

• Salesforce experience


• Project management experience


• Ability to understand, explain and conduct energy cost and consumption comparisons

Explore the Possibilities

South Jersey Industries employs a diverse range of talent - from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you're sure to find an opportunity that makes you feel included, empowered, and ready to \"bring your whole self to work\" every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI \"Total Rewards\" Benefits Package include:

• Flexible vacation, Paid Time Off, and Sick Leave package


• Comprehensive Health, Dental, and Vision Insurance


• Short-term and Long-term Disability Insurance


• 401(k), with generous company match


• Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmati