Resident Wellness Navigator – Mental Health Housing

Catholic Charities Brooklyn and Queens, Inc.

New York (NY)

On-site

USD 45,000 - 65,000

Full time

14 days+
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Benefits offered by this job

Generous time off
Medical insurance
Dental insurance
Vision insurance
Retirement plus matching
Transit benefits
Flexible Spending Account
Life insurance
Public Loan Forgiveness

Job summary

Catholic Charities Brooklyn and Queens, Inc. is seeking a Resident Wellness Coordinator to deliver rehabilitation and recovery services within Residential Programs in Brooklyn and Queens.

The role emphasizes counseling, advocacy and case management to adults with mental health needs, helping connect clients to internal and external services and supporting holistic care. Under the Residential Supervisor, you will meet residents regularly, document progress, and participate in supervision and team

Qualifications

  • Bachelor’s degree in social work, psychology or a related health/human services field required.
  • Computer literacy with advanced knowledge of Word, Excel, and Outlook
  • Excellent clinical skills with at least two years relevant mental health, substance abuse or human service experience.
  • Bi-Lingual Chinese/Korean/Spanish/English Preferred

Responsibilities

  • Provide counseling, behavioral interventions, restorative services, assistance in negotiating community activities and crisis management services.
  • Meet with residents a minimum of twice a week for Community Living programs and a minimum of one time per month for Supported Housing Program to discuss and document their progress with specific reference to their service plan goals and go out in to the field as directed by program as issues arise.
  • Prepare contact notes, incident reports and other documentation as needed.
  • Develops wellness goals and activities with the input of residents and other staff.
  • Make referrals to appropriate community service providers.
  • Ensure and assist clients in following program rules and guidelines.
  • Accompany clients to scheduled appointments with service providers as needed.
  • Actively participate in weekly supervision, case conferences and staff meetings. Reporting to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue.
  • Assess the needs of the whole consumer/family including their basic needs such as food, clothing and shelter.
  • Ensure that referrals are made to appropriate internal and external services as required to meet the consumer's families' needs.
  • Follow-up on referrals made on behalf of a consumers/family and respond to all referrals made to you or the program.
  • Participate in cross-program service reviews that support the planning and coordination of service delivery and service closure.
  • Participate in medication monitoring.
  • Assist with Crisis Intervention as needed.
  • Assist and instruct residents in Activities of Daily Living: bathing, dressing, laundry, housekeeping, shopping and budgeting and meal preparation as needed.
  • Perform other duties as required.

Skills

Clinical skills
Bilingual preference

Education

Bachelor’s degree in social work or related field

Tools

Word
Excel
Outlook

Job description

Catholic Charities Brooklyn and Queens, Inc. is seeking a Resident Wellness Coordinator to deliver rehabilitation and recovery services within Residential Programs in Brooklyn and Queens.

The role emphasizes counseling, advocacy and case management to adults with mental health needs, helping connect clients to internal and external services and supporting holistic care. Under the Residential Supervisor, you will meet residents regularly, document progress, and participate in supervision and team

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