Utility Billing Coordinator

SYNC Residential; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Matching

Paid Time Off

Monthly Renewal Bonus

Job summary

SYNC Residential is seeking a Utility Billing Coordinator to manage and optimize the Company’s utility billing systems for multifamily properties. You will oversee billing, submeter health, RUBS allocations, and reporting, acting as a liaison between on-site teams, residents, utility providers, and vendors.

In this role you will analyze billing reports, maintain compliance with relevant laws, and support with bids, approvals, and scheduling of submetering repairs and capital projects.

Qualifications

• Two years of multifamily property management experience required.
• Prior corporate reporting and billing reconciliation experience preferred.
• Strong analytical and organizational skills required.
• Proficiency in Microsoft Office, specifically Excel, required.

Responsibilities

• Oversees the billing and recovery of resident utilities.
• Tracks, monitors, and maintains submeter health reports and RUBS allocation methodologies.
• Ensures proper reimbursement levels through allocation audits and account setup verification.
• Reviews and analyzes utility billing reports for accuracy and identifies opportunities to improve billing metrics.
• Compiles and distributes accurate utility billing reports, cost and usage analysis, budget variance, and ad-hoc reports to operations, accounting, and other corporate teams.
• Acts as a liaison between on-site teams, residents, utility providers, and vendors.
• Provides billing support for the resolution of resident billing concerns.
• Assists with documentation and maintenance of utility billing processes and procedures, including dispositions and acquisitions of properties.
• Serves as the Company’s professional authority by monitoring and keeping track of laws and regulations related to utility billing.
• Analyzes financial impacts from changes in billing or service levels.
• Responsible for obtaining bids, work authorizations and approvals, and scheduling of all submetering repairs, installations, and capital replacements.
• Keeps track of and serves as the professional authority in the Company for regulation and laws related to utility billing.
• Special projects as it relates to the utility program.
• Other duties as assigned

Skills

Analytical skills

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Job description

Brief Description

Job Title: Utility Billing Coordinator

Reports To: Director of Systems and Strategic Initiatives

Classification: Exempt|

Job Location: Corporate Office On-Site, 3 Riverway Dr. Ste 1400 Houston, TX 77056

Position Summary: Ensures the integrity of the Company’s utility billing systems and processes, including maintaining accurate billing, identifying and troubleshooting problematic meters, managing service requests, and developing analysis and reporting. This position is a line position with a direct impact on company funds.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties

• Oversees the billing and recovery of resident utilities.
• Tracks, monitors, and maintains submeter health reports and RUBS allocation methodologies.
• Ensures proper reimbursement levels through allocation audits and account setup verification.
• Reviews and analyzes utility billing reports for accuracy and identifies opportunities to improve billing metrics.
• Compiles and distributes accurate utility billing reports, cost and usage analysis, budget variance, and ad-hoc reports to operations, accounting, and other corporate teams as requested.
• Acts as a liaison between on-site teams, residents, utility providers, and vendors.
• Provides billing support for the resolution of resident billing concerns.
• Assists with documentation and maintenance of utility billing processes and procedures, including the dispositions and acquisitions of properties.
• Serves as the Company’s professional authority by monitoring and keeping track of laws and regulations related to utility billing.
• Analyzes financial impacts from changes in billing or service levels.
• Responsible for obtaining bids, work authorizations and approvals, and scheduling of all submetering repairs, installations, and capital replacements.
• Keeps track of and serves as the professional authority in the Company for regulation and laws related to utility billing.
• Special projects as it relates to the utility program.
• Other duties as assigned

Experience And Requirements

• A minimum of two years experience in multifamily property management required
• Prior corporate reporting and billing reconciliation experience highly preferred
• Strong analytical and organizational skills required
• Proficiency in Microsoft Office, specifically Excel, required
• High School Diploma or Equivalent required
• Valid Driver's License with state minimum insurance required

Benefits

• Medical, dental, vision, disability and life insurance
• 401(k) with employer match
• Generous paid time off
• Monthly Renewal Bonus