Operations Specialist

Hydrogen Group; Fort Worth (TX); On-site; USD 55,000 - 90,000; Full time

Job summary

Hydrogen Group is seeking an organized Utilities Operations Specialist to own the contractor lifecycle outside of sales, focusing on equipment management, cost visibility, contractor oversight and offboarding.

The role emphasizes establishing operational processes, tracking contractor costs and equipment, resolving issues, and supporting the broader team across onboarding, offboarding and on-site coordination in the Fort Worth/DFW area.

Qualifications

• Bachelor's degree preferred in a related field.
• Experience in construction, utilities, contracting or staffing.
• Experience in HR or operations functions.

Responsibilities

• Maintain a central record of equipment issued to contractors and track returns.
• Develop and maintain monthly contractor cost overviews including per diem and vehicles.
• Oversee ongoing operational oversight of active contractors and raise issues.
• Review and propose improvements to vehicle costs and insurance arrangements.
• Support onboarding processes and provide coverage during peak periods.
• Develop and implement a consistent contractor offboarding process.
• Act as a first point of contact for contractors relocated to DFW and coordinate day-to-day operations.

Skills

Organizational skills

Contractor management

Cost management

Equipment tracking

Onboarding support

Offboarding processes

Vendor coordination

Education

Bachelor's degree (preferred)

Job description

We are seeking an organized, proactive Utilities Operations Specialist to take ownership of the contractor lifecycle outside of sales, with responsibility for equipment management, ongoing cost visibility, contractor oversight and offboarding.

This role will focus on establishing and maintaining effective operational processes, ensuring contractor-related costs and equipment are accurately tracked, and making sure issues are followed through to resolution. The successful candidate will bring structure, accountability and visibility to day-to-day contractor operations while supporting the wider team.

Key Responsibilities

Equipment Management

• Maintain a central record of equipment issued to contractors, including who it was issued to and whether it has been returned.
• Coordinate equipment recovery as part of the contractor exit process.

Contractor Cost Management

• Develop and maintain a monthly overview of costs associated with each contractor, including per diem, vehicles, fuel and equipment.
• Identify and challenge increases in contractor costs, providing clear visibility of ongoing expenditure.
• Coordinate with relevant internal stakeholders to maintain accurate cost records.

Contractor Oversight

• Manage the ongoing operational oversight of active contractors.
• Identify and raise performance issues with the relevant teams.
• Maintain records of issues raised, actions taken and outcomes through to resolution.

Vehicle and Insurance Planning

• Review current vehicle costs and arrangements.
• Identify gaps in existing insurance coverage.
• Develop and present costed options to improve vehicle and insurance arrangements.

Onboarding Support

• Develop working knowledge of existing onboarding processes.
• Provide onboarding cover during periods of absence or peak workload, following initial cross-training.

Offboarding Support

• Develop and implement a consistent contractor offboarding process.
• Coordinate notice periods, final timesheets, access removal, equipment recovery, cost cessation and record closure.
• Take ownership of initiating and tracking the offboarding process through to completion.

On-site Contractor Support

• Act as a first point of contact for contractors following relocation to DFW.
• Support issue resolution, equipment handovers and day-to-day coordination across front- and back-office operations.

About You

• Bachelor's degree (preferred)
• Experience working within construction, utilities, contracting or staffing
• Experience working within an HR or operations function