Resident Transporter

ALG Senior; Red Springs (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, vision insurance

Paid time off & holidays

Ongoing professional development

Company-paid life insurance

Employee Assistance Program

Job summary

Hope Springs is seeking a dedicated Resident Transporter to transport residents safely to medical appointments, activities, and outings, while assisting with boarding and exiting vehicles and ensuring comfort and safety.

The role requires a high school diploma or equivalent and a valid driver's license with a clean driving record; prior experience in transportation, healthcare, or customer service is preferred. Training will be provided for operating passenger vehicles.

Qualifications

• High school diploma or equivalent (required).
• Valid driver’s license with a clean driving record (required).
• Experience in transportation, healthcare, or customer service preferred.
• Ability to safely operate a passenger transport vehicle (training provided).
• Strong communication and interpersonal skills.
• Compassion for and desire to work with the elderly.
• Ability to assist residents with mobility needs, including wheelchairs and walkers.

Responsibilities

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.
• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.
• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained; report issues to management.
• Schedule Coordination: Work with staff and residents to ensure timely transportation scheduling and efficient route planning.
• Compliance & Safety: Follow traffic laws, safety regulations, and facility protocols.
• Communication & Documentation: Maintain transportation logs and report incidents to staff.
• Customer Service: Engage with residents in a friendly and professional manner.

Skills

Communication

Interpersonal skills

Compassion for elderly

Mobility assistance

Safe driving

Safety & compliance

Customer service

Valid driver’s license

Education

High school diploma or equivalent

Job description

Are you a compassionate and dependable individual who enjoys assisting seniors with safe and reliable transportation?

Hope Springs is seeking a dedicated Resident Transporter to ensure residents are transported safely to medical appointments, community activities, and other outings at Hope Springs.

Why Join Hope Springs?

At Hope Springs, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive pay rates


• Comprehensive health, dental, and vision insurance


• Paid time off and holidays


• Ongoing professional development opportunities


• Company-paid life insurance


• Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

• Safe Transportation: Safely transport residents to and from scheduled medical appointments, social outings, and other activities as directed.


• Resident Assistance: Provide assistance to residents during boarding and exiting vehicles, ensuring their safety and comfort at all times.


• Vehicle Maintenance: Ensure company vehicles are clean, fueled, and properly maintained. Report any issues or concerns to management.


• Schedule Coordination: Work closely with staff and residents to ensure timely transportation scheduling and efficient route planning.


• Compliance & Safety: Follow all traffic laws, safety regulations, and facility protocols to ensure a secure and positive travel experience for residents.


• Communication & Documentation: Maintain accurate transportation logs and report any incidents or concerns to the appropriate staff.


• Customer Service: Engage with residents in a friendly and professional manner, ensuring a positive and reassuring experience during transportation.

Qualifications:

• High school diploma or equivalent (required)


• Valid driver’s license with a clean driving record (required)


• Previous experience in a transportation, healthcare, or customer service role (preferred)


• Ability to safely operate a passenger transport vehicle (training provided if necessary)


• Strong communication and interpersonal skills


• Compassion for and a desire to work with the elderly


• Ability to assist residents with mobility needs, including wheelchairs and walkers

If you’re a caring and responsible individual who enjoys helping seniors remain active and engaged, apply today to make a meaningful impact as a Resident Transporter at Hope Springs!