Resident Support & Community Resources Coordinator

Related Affordable; Bridgeport (CT); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Annual Performance Bonus

Overtime eligibility

Health insurance

401(k) retirement plans

Paid time off (19 days)

Job summary

Related Affordable is seeking a Resident Service Coordinator at one of our largest affordable housing communities in Bridgeport, CT. You will connect residents to essential services, promote wellness, and support independence while fostering a strong sense of community.

Responsibilities include identifying resources, educating residents and families, organizing community activities, and liaising with management and providers to ensure timely support.

Qualifications

• Bachelor's degree preferred; relevant work experience may substitute.
• At least 2 years of experience in resident/social service programs (preferably in affordable housing).
• Strong knowledge of local community resources and federal/state programs.
• Excellent interpersonal, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and web-based reporting systems.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Passion for social action and preservation of affordable housing.
• Accountability, reliability, and proactive problem-solving with a resident-centered approach.

Responsibilities

• Provide individualized assistance to residents by identifying and connecting them to appropriate services.
• Educate residents and families on community services, eligibility criteria, and application processes, emphasizing wellness, lease compliance, and tenant rights.
• Organize activities that encourage resident engagement and a supportive network among neighbors.
• Act as a liaison between residents, property management, and external service providers for timely delivery of support.
• Maintain accurate and confidential resident files, service logs, and incident reports; prepare quarterly service summaries.
• Advocate for residents by facilitating access to resources and addressing barriers to service delivery.
• Collaborate with property management to plan and distribute monthly events calendars; develop volunteer programs.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Confidentiality

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

Job description

Related Affordable is seeking a Resident Service Coordinator at one of our largest affordable housing communities in Bridgeport, CT. You will connect residents to essential services, promote wellness, and support independence while fostering a strong sense of community.

Responsibilities include identifying resources, educating residents and families, organizing community activities, and liaising with management and providers to ensure timely support.