Resident Supervisor: Facility Oversight & Client Support

Oriana-House,-Inc; Cleveland (OH); On-site; USD 23,694 - 28,654; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid time off

Job summary

Oriana House, Inc. in Cleveland, OH is seeking a qualified candidate to support clients within a correctional setting, requiring the ability to obtain FBI clearance and adhere to agency policies.

The role offers tiered pay based on education and experience ($17.20–$20.80 per hour) and advancement opportunities; HS diploma or GED required, plus optional Associate’s degree. Responsibilities include shift reporting, facility security checks, client supervision, intake processing, and compliance

Qualifications

• High School diploma or equivalent required.
• Associate’s Degree in human services preferred; related experience may substitute.
• Must possess a valid Ohio driver’s license and driving record acceptable for agency liability insurance.
• Ability to learn, remember, focus, categorize, and integrate information for decision making.
• Must be able to obtain and maintain federal clearance from the Federal Bureau of Prisons.

Responsibilities

• Reads, initials, and dates shift reports within first 60 minutes of shift.
• Checks all perimeter doors at the onset and end of each shift to ensure they are locked and alarms are armed.
• Supervises the daily activities of clients while in the facility to include, but not limited to: clean up, signing in and out of the facility, recreation, visitation, and meal times.
• Accurately accounts for the whereabouts of each client by conducting and documenting facility whereabouts three (3) times per shift.
• Maintains an active presence on the floor by conducting frequent circulations of the facility at a minimum 30 minute interval.
• Completes scheduled activities including intakes, random alco-sensor tests, urine drug screens, dorm searches, pat downs, and emergency drills in accordance with established policies.
• Conducts alcohol testing and collects urine specimens in accordance with Agency policy and procedure.
• Conducts client intakes. Ensures that all forms are filled out accurately and completely and documented in ORION.
• Ensures that all information, including PREA results, is documented in ORION under client profile.

Skills

Cognitive skills

Stress resilience

Reading & documentation

Education

High School diploma or equivalent

Associate’s Degree in human services

Tools

Driver's license

Job description

Oriana House, Inc. in Cleveland, OH is seeking a qualified candidate to support clients within a correctional setting, requiring the ability to obtain FBI clearance and adhere to agency policies.

The role offers tiered pay based on education and experience ($17.20–$20.80 per hour) and advancement opportunities; HS diploma or GED required, plus optional Associate’s degree. Responsibilities include shift reporting, facility security checks, client supervision, intake processing, and compliance