Resident Services Specialist – Corporate Property Support

00205 AMLI Management Company; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Year-end bonus

Rental discount at AMLI communities

PTO 20 days + 9 holidays

Health insurance (Medical, Dental, and

Vision Coverage

401(k) Company Match

Tuition reimbursement

Wellness programs

Job summary

AMLI Residential is expanding its Resident Service Group and seeks a detail-oriented professional at our Addison corporate office. The role focuses on the efficient operation of multiple properties under the Resident Services Group Manager, leveraging on-site experience in a corporate setting.

Responsibilities include managing resident accounts, lease documentation, and using Entrata to track inspections and communications.

Qualifications

• High school diploma or GED is required.
• Bachelor's degree is a plus.
• Entrata experience is a must.

Responsibilities

• Ensure timely management of resident accounts, including rent collections, evictions, utility bills, delinquencies, renewals, and move-outs.
• Maintain accurate resident records, including lease documents, inspection forms, notices, move-out statements, and other administrative forms.
• Assist in the generation and execution of lease documents.
• Complete tasks and monitor activity on Entrata, including inspections, resident contacts, and calendar management.
• Audit information to ensure the accuracy of records/charges.
• Generate reports and complete checklists as required.
• Support financial management processes by monitoring billing and check requests.
• Coordinate with Corporate providers for pricing and portal usage for service requests, payments, etc.
• Respond promptly to resident requests and assist in leasing activities according to AMLI 10 Service Standards.
• Assist the Community Manager in resident relations and retention initiatives.

Education

High School Diploma or GED

Bachelor's Degree

Tools

Entrata

Job description

AMLI Residential is expanding its Resident Service Group and seeks a detail-oriented professional at our Addison corporate office. The role focuses on the efficient operation of multiple properties under the Resident Services Group Manager, leveraging on-site experience in a corporate setting.

Responsibilities include managing resident accounts, lease documentation, and using Entrata to track inspections and communications.