Resident Services Specialist (CDI)

Opportunity Home San Antonio; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Opportunity Homes is seeking a Resident Service Specialist to provide case management, outreach, and referrals addressing family and individual needs for residents in public housing, housing choice vouchers, or tax credit units. This non-supervisory role focuses on empowering residents and promoting autonomy with a focus on dignity.

The position requires a consistent onsite presence at assigned location(s) and emphasizes building trusted relationships that connect residents with available

Responsibilities

• Be available onsite to residents at assigned location(s), which may include Opportunity Homes public housing facilities.
• Establishes and maintains relationships with the residents of the assigned location(s) as a means of being a resource

Job description

The Resident Service Specialist is a non-supervisory position that provides case management and outreach, conducts household assessments, and makes referrals that address family and/or individual needs. Outreach, assessments, and referrals will promote resident stability, independence, health, and self-sufficiency for residents who reside in public housing, housing choice vouchers, or tax credit units. The Resident Service Specialist is committed to working with people in a non-judgmental, non-intrusive, and confidential way that promotes resident empowerment, autonomy, and dignity. The Resident Service Specialist promotes safe living environments and encourages the community’s growth to better meet the needs of individual residents in housing communities by increasing access to resources and facilitating self-advocacy.

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed. These essential functions require a consistent presence in the work environment on a regular basis, and regular attendance must be maintained.

Essential Duties + Responsibilities

• Be available onsite to residents at assigned location(s), which may include Opportunity Homes public housing facilities.

• Establishes and maintains relationships with the residents of the assigned location(s) as a means of being a resource