Resident Services & Recertification Specialist

Home-Leasing,-LLC; City of Albany (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

The Recertification Specialist position at Home Leasing LLC supports the Community Leader in day-to-day operations, handling administrative tasks, responding to residents, and processing rent payments. It requires attention to regulatory requirements and effective communication with tenants and staff.

You will renew leases, process applications, track payments, and assist with evictions and compliance reporting while maintaining strong resident relations and service quality.

Qualifications

• High school diploma required.
• Previous property management experience preferred.
• Ability to work well with others, good communication and computer skills.

Responsibilities

• Approve move-in and recertification files per requirements.
• Renew leases and show available apartments; process applications.
• Process rental payments and monitor outstanding balances; send late notices.
• Manage evictions and lease violations; coordinate with supervisor.
• Prepare program compliance reports on collections and payment history.
• Input service orders and coordinate with maintenance.

Skills

Good communication

Multi-tasking

Computer skills

Teamwork

Education

High school diploma

Job description

The Recertification Specialist position at Home Leasing LLC supports the Community Leader in day-to-day operations, handling administrative tasks, responding to residents, and processing rent payments. It requires attention to regulatory requirements and effective communication with tenants and staff.

You will renew leases, process applications, track payments, and assist with evictions and compliance reporting while maintaining strong resident relations and service quality.