Certification & Leasing Specialist

CRM Residential; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

CRM Residential is seeking a Certification Specialist to oversee resident certification processes, leasing support, and occupancy management at our Philadelphia properties. The role requires excellent people skills and proficiency in MS Office.

You will handle recertifications, maintain records, and support property operations with duties like processing applications and responding to resident needs. The position emphasizes compliance with HUD regulations and LIHTC, maintaining accurate waiting

Qualifications

• Education: High School diploma or equivalent required.
• Experience: Previous certification experience; varies by property.
• Skills: Ability to deal well with people and get them to feel comfortable quickly; proficiency in MS Office (Excel and PowerPoint).

Responsibilities

• Resident selection and orientation per the Resident Selection Plan.
• Assist leasing of vacant apartments to maintain occupancy.
• Timely recertification and interim recertifications per HUD regulations and LIHTC.
• Maintain waiting list book and update computer records per HUD regulations.
• Assist with goals and objectives for the property.
• Maintain resident files per CRM Occupancy Manual; support file reviews.
• Process daily resident requests and write corrective work orders as directed by Maintenance Plus.

Skills

People skills

Communication

Time management

Customer service orientation

MS Office

Excel

PowerPoint

Education

High School diploma or equivalent

Tools

MS Office

MS Excel

MS PowerPoint

Job description

CRM Residential is seeking a Certification Specialist to oversee resident certification processes, leasing support, and occupancy management at our Philadelphia properties. The role requires excellent people skills and proficiency in MS Office.

You will handle recertifications, maintain records, and support property operations with duties like processing applications and responding to resident needs. The position emphasizes compliance with HUD regulations and LIHTC, maintaining accurate waiting