Resident Services & Property Operations Coordinator

Socket.dev; Philadelphia (Philadelphia County); On-site; USD 38,000 - 58,000; Full time

Job summary

Socket.dev is seeking an Assistant Community Manager to support property operations under the Community Manager. This role acts as the main contact in the manager's absence and keeps essential office tasks running smoothly.

You will handle clerical duties, rent collection, tenant files, and coordination with maintenance. The role includes organizing resident services, training, and ensuring compliance with affordable housing programs.

Qualifications

• High School diploma or equivalent required.
• At least 1 year of Assistant Property Management experience.
• Working knowledge of affordable housing programs: LIHTC, Section 8, HUD.
• Strong customer service and communication skills.
• Ability to learn all aspects of community manager duties.

Responsibilities

• Manage clerical duties including filing, calls, and housing paperwork.
• Must take annual Fair Housing Training to ensure compliance.
• Assist in entering maintenance work orders and coordinating with staff.
• Collect resident rents and prepare deposit slips; maintain tenant files.
• Support Resident Service Coordinator duties and organize community resources.
• Provide supervision in Community Manager's absence and ensure accountability.

Skills

Customer service

Communication skills

Clerical tasks

Confidentiality

Time management

Education

High School diploma

Bachelor’s degree (preferred)

Job description

Socket.dev is seeking an Assistant Community Manager to support property operations under the Community Manager. This role acts as the main contact in the manager's absence and keeps essential office tasks running smoothly.

You will handle clerical duties, rent collection, tenant files, and coordination with maintenance. The role includes organizing resident services, training, and ensuring compliance with affordable housing programs.