Resident Services & Property Operations Assistant

29th Street; Phoenix (AZ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

15 Paid Vacation Days

6 Paid Sick Days

11 Paid Holidays

Medical, Dental and Vision Insurance

Health Savings Account

Short Term Disability

Basic Life Insurance

Pet Insurance

401K and more

Job summary

29th Street in Cala Paradise Valley, West Phoenix, AZ 85032, is seeking an Assistant Community Manager. The role supports the Community Manager and works closely with residents to maintain a welcoming, well‑run property.

You will help manage occupancy and maintenance, communicate with tenants, coordinate with vendors, process applications and credit checks, collect rents, prepare budgets and reports, and ensure compliance with anti‑discrimination housing laws.

Qualifications

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Detail oriented and highly organized.
• Strong customer service skills and time management.
• Experience with Microsoft Word and Windows.
• Knowledge of housing laws and anti-discrimination guidelines.
• Ability to conduct credit checks and process applications.

Responsibilities

• Assists in managing all aspects of a building’s occupancy and maintenance.
• Communicates with tenants regarding property-related issues.
• Coordinates with tenants and third parties to address maintenance and facility needs.
• Collaborates with property management team to produce advertising materials.
• Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy.
• Processes applications and conducts credit checks.
• Collects monthly fees and maintains records of payments and rental activity.
• Prepares budgets and financial reports.
• Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services.
• Investigates and helps to resolve complaints, disturbances, and violations.
• Complies with anti-discrimination housing laws.
• Contributes to team efforts by accomplishing related tasks as needed.

Skills

Communication skills

Interpersonal skills

Detail oriented

Time management

Problem solving

Anti-discrimination knowledge

Report writing

Tenant communications

Education

High school diploma or GED

Job description

29th Street in Cala Paradise Valley, West Phoenix, AZ 85032, is seeking an Assistant Community Manager. The role supports the Community Manager and works closely with residents to maintain a welcoming, well‑run property.

You will help manage occupancy and maintenance, communicate with tenants, coordinate with vendors, process applications and credit checks, collect rents, prepare budgets and reports, and ensure compliance with anti‑discrimination housing laws.