Resident Services Programs Coordinator

Project Access Inc; Euless (TX); On-site; USD 28,128 - 40,062; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Term life insurance

Employee Assistance Program (EAP)

401(k) with company match

Job summary

Project Access Inc in Euless, TX seeks a Community Program Coordinator to design and implement resident services across four pillars: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building. You will engage residents, build partnerships, organize events, and drive data-driven impact within our housing communities.

The role requires strong organizational skills, outreach experience, and the ability to work independently with volunteers, staff, and partners.

Qualifications

• Four years of experience in multi-family housing or related fields such as social services or community outreach; or a Bachelor’s Degree in Social Work, Human Services, or a related field.
• Minimum of one year of experience in adult-centric community programs and serving diverse populations, demonstrating cultural competency and community awareness.
• Proficient with MS Office (Excel, Word, Publisher, Outlook) and basic with Adobe Acrobat, Canva, Salesforce, and Concur.
• Strong time management, administrative, and organizational skills.
• Self-starter, multi-tasker, and strong communicator.
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes large boxes of food for a supplemental food distribution program.

Responsibilities

• Implement core programs and services, connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Plan, prepare, and facilitate resident-facing workshops and group sessions independently. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.
• Develop and maintain partnerships with local providers to deliver services and workshops.
• Plan and facilitate community-building events that foster safe and meaningful relationships between community members.
• Provide residents with information and referrals to access community resources and services, specifically connecting them with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food-bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use a personal automobile to acquire program supplies and donations and attend off-site meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and a calendar of events.
• Collect and submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

Education

Bachelor’s Degree in Social Work, Human Services, or a related field

Tools

Adobe Acrobat

Canva

Salesforce

Concur

Publisher

Job description

Project Access Inc in Euless, TX seeks a Community Program Coordinator to design and implement resident services across four pillars: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building. You will engage residents, build partnerships, organize events, and drive data-driven impact within our housing communities.

The role requires strong organizational skills, outreach experience, and the ability to work independently with volunteers, staff, and partners.