Resident Services & Programs Coordinator

SATELLITE AFFORDABLE HOUSING ASSOCIATES; California (MO); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

medical benefits

dental and vision coverage

401(k) retirement plans

healthcare flexible spending account (

family planning assistance

mental health support

life insurance

long-term disability (LTD) insurance

supplemental life insurance

identity theft and legal services

commuter benefits

time off accrual

paid holidays

Job summary

Satellite Affordable Housing Associates (SAHA) seeks a Service Coordinator to deliver on-site resident services at Vineyard Village in Livermore, CA. You will plan and run programs, support seniors and families, and partner with local groups to advance SAHA’s mission.

The role emphasizes professional communication, confidentiality, and strong customer service while working within a multi-cultural team and community setting.

Qualifications

• Minimum 2 to 3 years experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• A Bachelor's degree in Social Work, Psychology, or related field may count towards this requirement.
• Candidates with lived experience are encouraged to apply.
• Experience in affordable housing or knowledge of Fair Housing is a plus.

Responsibilities

• Provide on-site direct services to residents and facilitate relevant programs and events.
• Build and maintain positive relationships with residents, staff, and community partners.
• Ensure professional boundaries, confidentiality, and strong customer service.
• Communicate effectively with residents in a multi-cultural team environment.

Skills

Lived experience encouraged

Customer service

Communication

Crisis response

Multicultural teamwork

Budgeting basics

Education

Bachelor's degree in Social Work, Psychology, or related field

Experience with diverse populations

Tools

Outlook

Word

Excel

Web-based database

Job description

Satellite Affordable Housing Associates (SAHA) seeks a Service Coordinator to deliver on-site resident services at Vineyard Village in Livermore, CA. You will plan and run programs, support seniors and families, and partner with local groups to advance SAHA’s mission.

The role emphasizes professional communication, confidentiality, and strong customer service while working within a multi-cultural team and community setting.