Resident Services & Office Coordinator

Ericksonseniorlivingcareers; Springfield (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO Plans

401k with company match

Onsite medical centers

Discounts on food and drinks

Job summary

Erickson Senior Living Greenspring Village in Springfield, VA is seeking a General Services Coordinator to serve residents and staff with friendly, solution‑oriented office support. You will handle filing, interoffice mail, answer calls, and manage work orders in the Mainstar program while assisting with housekeeping schedules and record maintenance.

This role emphasizes excellent customer service, organization, and teamwork within a vibrant senior living community.

Qualifications

• Strong computer skills and ability to create documents and work within in-house programs.
• Office experience is preferred.
• Experience with the general public, specifically seniors, is beneficial.

Responsibilities

• Assist with office work, filing, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update program records, including resident apartment and vendor information for billing.
• Maintain inventory of office supplies for General Services.

Skills

Computer skills

Office experience

Customer service

Tools

Mainstar Program

Job description

Erickson Senior Living Greenspring Village in Springfield, VA is seeking a General Services Coordinator to serve residents and staff with friendly, solution‑oriented office support. You will handle filing, interoffice mail, answer calls, and manage work orders in the Mainstar program while assisting with housekeeping schedules and record maintenance.

This role emphasizes excellent customer service, organization, and teamwork within a vibrant senior living community.