Resident Services & Office Coordinator

605 Greenspring Village, Inc.; Springfield (VA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Wellness programs

PTO

Volunteer hours

401k match

Onsite clinic

Meal discount

Job summary

Greenspring Village by Erickson Senior Living in Springfield, Virginia, is seeking a General Services Coordinator to be a friendly, customer-service champion in our senior living community. You’ll greet residents, answer questions, and ensure concerns are addressed promptly and professionally while assisting with filing, mail distribution, and front-desk duties.

This resident-focused role emphasizes organization and compassion.

Qualifications

• Strong computer skills and ability to create documents in-house programs.
• Office experience is preferred.
• Previous experience with the general public, specifically the senior population.

Responsibilities

• Assist with office work, filing, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update and billing related program records.
• Maintain inventory of office supplies for General Services.

Skills

Computer skills

Office experience

Customer service

Senior living experience

Job description

Greenspring Village by Erickson Senior Living in Springfield, Virginia, is seeking a General Services Coordinator to be a friendly, customer-service champion in our senior living community. You’ll greet residents, answer questions, and ensure concerns are addressed promptly and professionally while assisting with filing, mail distribution, and front-desk duties.

This resident-focused role emphasizes organization and compassion.