Resident Services & Office Coordinator

Yes! Communities, Inc.; Macomb Township (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

YES Communities is seeking an Office Administrator to join our team. You will handle front-desk tasks, answer phones, greet residents, file documents, process payments, and support the Community Manager in daily operations.

You will also act as the brand ambassador for YES Communities, upholding a professional image and positive community atmosphere. As the brand ambassador for YES Communities, you will maintain a welcoming environment, coordinate resident relations events, and aid in timely

Qualifications

• Excellent oral and written communication skills.
• Self-motivated and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry-specific software products.

Responsibilities

• Assists residents, visitors and vendors with inquiries in person and by phone.
• Prepares and distributes resident correspondence.
• Administers office operations including filing, inventory, documentation processing and scheduling.
• Inputs and schedules resident maintenance requests, work orders and home inspections.
• Collects payments from residents and assists with electronic payment set-up.
• Assists with move-in/move-out processes as directed by the manager.
• Assists with planning and coordinating resident relations events.
• Assists with other duties as assigned by management.

Skills

Communication skills

Self-motivated

MS Office proficiency

Education

High School Diploma or equivalent

Tools

Industry-specific software

Job description

YES Communities is seeking an Office Administrator to join our team. You will handle front-desk tasks, answer phones, greet residents, file documents, process payments, and support the Community Manager in daily operations.

You will also act as the brand ambassador for YES Communities, upholding a professional image and positive community atmosphere. As the brand ambassador for YES Communities, you will maintain a welcoming environment, coordinate resident relations events, and aid in timely