Office Administrator

Yes! Communities, Inc.; Michigan; On-site; USD 38,000 - 52,000; Full time

Job summary

YES Communities is seeking an Office Administrator to join our team and support the Community Manager. You will handle phones, greet residents, manage filings, process payments, and keep the office running smoothly while representing the YES brand with professionalism.

You will assist with projects, coordinate basic events, and help maintain a positive community environment. A driver’s license and prior admin or customer service experience are preferred.

Qualifications

• A valid in-state driver's license is required.
• High School Diploma or equivalent is preferred.
• Previous administration or customer service experience preferred.

Responsibilities

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone.
• Prepares and distributes resident correspondence.
• Administers office operations including maintaining files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections.
• Collects payments from residents and assists with electronic payment set-up.
• Assist with the move-in/move-out processes as directed by the manager.
• Assists with planning and coordinating resident relations events.
• Additional duties as assigned by management and are subject to change.

Skills

Communication

Self-motivated

Independent

Microsoft Office

Industry software

Education

High School Diploma or equivalent

Valid in-state driver’s license

Tools

Microsoft Office

Industry-specific software

Job description

Want to see a glimpse into the role? Click the following link:

https://www.youtube.com/watch?v=tgPxeAEdMgQ&list=PL5nmc89qCpMU-G3gBh70GzMkOowklcvye&index=1

Office Administrator

Reports To: Community Manager

About YES

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Office Administrator Position Overview

In this role, you will be expected to perform a variety of office management and support tasks including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering office supplies, and taking payments from residents. As the “brand ambassador” for YES Communities, your presence, and overall professionalism will be on full display. You will also assist your Community Manager with the timely completion of projects and help maintain a positive community environment.

Office Administrator Essential Functions

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone
• Prepares and distributes resident correspondence
• Administer office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections
• Collect payments from residents and assist with electronic payment set-up
• Assist with the move-in/move-out processes as directed by the manager
• Assists with planning and coordinating resident relations events
• Additional duties as assigned by management and are subject to change

Office Administrator Required Skills

• Excellent oral and written communication skills
• Must be self-motivated, independent and able to work with minimal supervision
• Proficiency in Microsoft Office and industry specific software products

Office Administrator Education And Experience

• A valid in-state driver’s license is required
• High School Diploma or equivalent is preferred
• Previous administration or customer service experience preferred

Your safety matters to us. To protect yourself from potential scams, remember that Yes Communities recruiters only contact you from @yescommunities.com email addresses. Be cautious of emails from other domains. Legitimate Yes Communities recruiters will never ask for money, fees, or banking information before your first day. If you\'re ever unsure about a communication, don\'t click any links—visit yescommunities.com/careers/ directly for confirmed position openings.

The YES Difference

Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match

YES I can help * YES We are a team * YES We add value * YES We build community

YES Communities is an Equal Opportunity Employer