Receptionist & Office Operations Coordinator

Midwest Equity; Cedar Rapids (IA); On-site; USD 30,000 - 42,000; Full time

Job summary

Midwest Equity Investors, LLC in Cedar Rapids, IA seeks a Receptionist to greet visitors, manage front-office operations, and support administrative tasks. This role is a gateway to growth within the firm’s real estate and operations teams, offering exposure to tenants, investors, vendors, and internal processes.

You will handle calls, mail, conference room prep, calendar management, and CRM data entry while maintaining a professional, welcoming office environment in a fast-paced setting.

Qualifications

• Associate’s degree or equivalent office experience preferred.
• Friendly, dependable, service-oriented, with a strong desire to support a professional and welcoming office environment.
• Strong organizational skills with attention to detail and accuracy in daily administrative tasks.
• Excellent verbal communication skills, professional phone etiquette, and a polished in-person presence.
• Professionalism, discretion, and good judgment handling visitors, calls, mail, and confidential information.
• Strong customer-service orientation with ability to interact professionally with investors, tenants, vendors, brokers, and visitors.
• Proactive and helpful, with the ability to anticipate basic office needs.
• Interest in growing into a broader administrative/office coordination/operations role over time.
• Experience coordinating with office vendors and delivery providers is a plus.

Responsibilities

• Serve as the first point of contact for the office: greet visitors, tenants, brokers, and investors professionally and warmly.
• Receive, sort, and distribute incoming mail, packages, and deliveries; prepare outgoing mail and shipments (FedEx/UPS/USPS).
• Maintain a professional and organized reception area and conference rooms; prepare rooms for meetings.
• Manage conference room scheduling and coordinate catering for meetings and events, including investor meetings and educational seminars.
• Provide general administrative support to other team members (copying, scanning, filing, CRM data entry).
• Manage calendars for executives, scheduling meetings and calls, and resolve conflicts.
• Monitor day-to-day office operations, ensure a clean, organized, and well-stocked workplace (supplies, kitchen).
• Coordinate IT and telecom needs with outside providers, including onboarding equipment for new hires.
• Support HR-adjacent functions such as onboarding logistics and workspace setup, posting jobs and scheduling interviews.
• Demonstrate initiative to learn additional administrative, office operations, and real estate-related processes as opportunities arise.

Skills

Friendly/Service oriented

Organizational skills

Verbal communication

Professional phone etiquette

Customer-service orientation

Proactive mindset

Growth minded

Vendor coordination

Education

Associate degree / admin coursework

Tools

Microsoft Outlook

Microsoft Word

Microsoft Teams

Excel (basic)

Job description

Midwest Equity Investors, LLC in Cedar Rapids, IA seeks a Receptionist to greet visitors, manage front-office operations, and support administrative tasks. This role is a gateway to growth within the firm’s real estate and operations teams, offering exposure to tenants, investors, vendors, and internal processes.

You will handle calls, mail, conference room prep, calendar management, and CRM data entry while maintaining a professional, welcoming office environment in a fast-paced setting.