Resident Services Office Assistant – Senior Housing

FPM - Affordable Housing; Lancaster (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Nine paid holidays

Paid vacation

Paid sick leave

Retirement savings plan

Flexible Spending Account

Health Savings Account

Incentive compensation program

Employee assistance

Job summary

RHF's Mayflower Gardens in Lancaster, CA seeks an Office Assistant to support the Property Manager and site team with daily administrative operations at a 502-unit senior community. The role handles front desk tasks, resident communications, and data entry, contributing to compliant, resident-focused service.

The ideal candidate has strong organizational and communication skills, 2+ years in admin, and proficiency with Microsoft Office; Yardi/RealPage experience is a plus.

Qualifications

• High school diploma or equivalent required; some college or administrative coursework preferred.
• Minimum of two years of administrative experience, preferably in property management or affordable housing.
• Strong organizational and time-management skills with ability to multitask.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office; experience with Yardi or RealPage is a plus.
• Ability to maintain confidentiality and professionalism in all interactions.
• Strong customer service skills and ability to work with seniors and diverse residents.

Responsibilities

• Provide administrative support to the Property Manager and site team.
• Manage front desk, answer calls, and handle resident and visitor inquiries.
• Data entry, filing, notices, newsletters, and resident communications.
• Assist with preparing reports, forms, and documents for management.
• Coordinate logistics for community events and activities.
• Process rental applications, certifications, and recertifications for HUD compliance.

Skills

Organizational skills

Time management

Verbal and written communication

Customer service

Multitasking

Professionalism

Confidentiality

Education

High school diploma

Some college

Administrative coursework

Tools

Microsoft Office (Word, Excel, Outlook)

Yardi

RealPage

Job description

RHF's Mayflower Gardens in Lancaster, CA seeks an Office Assistant to support the Property Manager and site team with daily administrative operations at a 502-unit senior community. The role handles front desk tasks, resident communications, and data entry, contributing to compliant, resident-focused service.

The ideal candidate has strong organizational and communication skills, 2+ years in admin, and proficiency with Microsoft Office; Yardi/RealPage experience is a plus.