Resident Services & Office Administrator

YES! Communities; Fenton (MO); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Retirement plan (401k)

Life insurance

Disability insurance

Job summary

YES Communities in Missouri offers an Office Administrator role that supports daily operations across residents, vendors, and staff. You will answer phones, greet customers, prepare correspondence, and manage office files while upholding a professional, brand-focused presence for the community.

You will assist the Community Manager with projects, coordinate maintenance requests, process resident payments, and help plan community relations events, contributing to a positive living environment.

Qualifications

• Excellent oral and written communication skills.
• Self-motivated, independent and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry software products.

Responsibilities

• Answers residents, visitors, and vendors inquiries in person or by phone.
• Prepares and distributes resident correspondence.
• Administers office operations including file maintenance, inventory, documentation, and scheduling.
• Inputs and schedules resident maintenance requests including work orders and home inspections.
• Collects payments from residents and assists with electronic payment setup.
• Assist with move-in/move-out processes as directed by the manager.
• Helps plan and coordinate resident relations events.
• Performs additional duties as assigned by management.

Skills

Communication skills

Independent

Microsoft Office

Education

High School Diploma

Tools

Industry software

Job description

YES Communities in Missouri offers an Office Administrator role that supports daily operations across residents, vendors, and staff. You will answer phones, greet customers, prepare correspondence, and manage office files while upholding a professional, brand-focused presence for the community.

You will assist the Community Manager with projects, coordinate maintenance requests, process resident payments, and help plan community relations events, contributing to a positive living environment.