Resident Relations & Office Coordinator

Yes! Communities; Indianapolis (IN); On-site; USD 34,000 - 48,000; Full time

Job summary

YES Communities is seeking an Office Administrator to support the Community Manager and the on-site team in Indianapolis. The role focuses on front-desk duties, resident communications, and efficient office operations while representing the brand professionally.

You will handle payments, coordinate with residents, and help keep a positive community environment through organized processes and timely project assistance.

Qualifications

• Excellent oral and written communication skills.
• Must be self-motivated, independent and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry specific software products.

Responsibilities

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone.
• Prepares and distributes resident correspondence.
• Administer office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections.
• Collect payments from residents and assist with electronic payment set-up.
• Assist with the move-in/move-out processes as directed by the manager.
• Assists with planning and coordinating resident relations events.
• Additional duties as assigned by management and are subject to change.

Skills

Communication skills

Microsoft Office

Self-motivated

Education

High School Diploma or equivalent

Tools

Industry-specific software

Job description

YES Communities is seeking an Office Administrator to support the Community Manager and the on-site team in Indianapolis. The role focuses on front-desk duties, resident communications, and efficient office operations while representing the brand professionally.

You will handle payments, coordinate with residents, and help keep a positive community environment through organized processes and timely project assistance.