Office Administrator

YES! Communities; Fenton (MO); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Retirement plan (401k)

Life insurance

Disability insurance

Job summary

YES Communities in Missouri offers an Office Administrator role that supports daily operations across residents, vendors, and staff. You will answer phones, greet customers, prepare correspondence, and manage office files while upholding a professional, brand-focused presence for the community.

You will assist the Community Manager with projects, coordinate maintenance requests, process resident payments, and help plan community relations events, contributing to a positive living environment.

Qualifications

• Excellent oral and written communication skills.
• Self-motivated, independent and able to work with minimal supervision.
• Proficiency in Microsoft Office and industry software products.

Responsibilities

• Answers residents, visitors, and vendors inquiries in person or by phone.
• Prepares and distributes resident correspondence.
• Administers office operations including file maintenance, inventory, documentation, and scheduling.
• Inputs and schedules resident maintenance requests including work orders and home inspections.
• Collects payments from residents and assists with electronic payment setup.
• Assist with move-in/move-out processes as directed by the manager.
• Helps plan and coordinate resident relations events.
• Performs additional duties as assigned by management.

Skills

Communication skills

Independent

Microsoft Office

Education

High School Diploma

Tools

Industry software

Job description

About YES

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Reports To: Community Manager

About YES

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Office Administrator Position Overview

In this role, you will be expected to perform a variety of office management and support tasks including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering office supplies, and taking payments from residents. As the “brand ambassador” for YES Communities, your presence, and overall professionalism will be on full display. You will also assist your Community Manager with the timely completion of projects and help maintain a positive community environment.

Office Administrator Essential Functions

• Assists residents, visitors, and vendors with inquiries/requests in person and via phone
• Prepares and distributes resident correspondence
• Administer office operations including but not limited to maintaining files, office inventory, documentation processing and scheduling.
• Input and schedule resident maintenance requests including work orders and home inspections
• Collect payments from residents and assist with electronic payment set-up
• Assist with the move-in/move-out processes as directed by the manager
• Assists with planning and coordinating resident relations events
• Additional duties as assigned by management and are subject to change

Office Administrator Required Skills

• Excellent oral and written communication skills
• Must be self-motivated, independent and able to work with minimal supervision
• Proficiency in Microsoft Office and industry specific software products

Office Administrator Education And Experience

• A valid in-state driver’s license is required
• High School Diploma or equivalent is preferred
• Previous administration or customer service experience preferred

Your safety matters to us. To protect yourself from potential scams, remember that Yes Communities recruiters only contact you from @yescommunities.com email addresses. Be cautious of emails from other domains. Legitimate Yes Communities recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit yescommunities.com/careers/ directly for confirmed position openings.

The YES Difference

Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match

YES I can help * YES We are a team * YES We add value * YES We build communityYES Communities is an Equal Opportunity Employer