Resident Services Navigator & Outreach Specialist

Lkjordan; San Antonio (TX); On-site; USD 47,000 - 57,000; Full time

Job summary

LK Jordan is seeking a Resident Services Specialist in San Antonio, TX. This temp-to-hire role focuses on case management, outreach, and marketing to improve residents' quality of life and help them achieve self-sufficiency.

Work hours are Monday–Friday, 8am–5pm, with pay starting at $22.68 per hour. Responsibilities include developing Resident Services Plans, coordinating workshops, maintaining databases, and ensuring compliance with guidelines.

Qualifications

• Associate’s Degree in Social Services or related field preferred; High school diploma or GED minimum.
• One year of case management experience.
• Pass background check and a drug screen.
• Must have a valid Texas driver’s license and reliable transportation.

Responsibilities

• Provide short term case management services for residents who request assistance.
• Develops a Resident Services Plan and implements an annual resident assessment to determine resident needs and services.
• Maintains a referral and networking system for resources and social services.
• Establishes and maintains computer databases for case management, program statistics, and mailing list.
• Coordinates program workshops and social activities.
• Presents department presentations/orientations to residents and social service providers.
• Manages timely correspondence and reports including quarterly reports.
• Maintains professional relationships with residents and community staff.
• Meets scheduled appointments and business meetings.
• Completes documentation in compliance with guidelines.
• Coordinate resident related activities.
• Assists with marketing tools for program awareness.
• Other duties assigned.

Skills

Case management

Outreach

Marketing tools

Education

Associate’s Degree in Social Services or related field

High school diploma or GED

Job description

LK Jordan is seeking a Resident Services Specialist in San Antonio, TX. This temp-to-hire role focuses on case management, outreach, and marketing to improve residents' quality of life and help them achieve self-sufficiency.

Work hours are Monday–Friday, 8am–5pm, with pay starting at $22.68 per hour. Responsibilities include developing Resident Services Plans, coordinating workshops, maintaining databases, and ensuring compliance with guidelines.