Resident Services Specialist

Lkjordan; San Antonio (TX); On-site; USD 47,000 - 57,000; Full time

Job summary

LK Jordan is seeking a Resident Services Specialist in San Antonio, TX. This temp-to-hire role focuses on case management, outreach, and marketing to improve residents' quality of life and help them achieve self-sufficiency.

Work hours are Monday–Friday, 8am–5pm, with pay starting at $22.68 per hour. Responsibilities include developing Resident Services Plans, coordinating workshops, maintaining databases, and ensuring compliance with guidelines.

Qualifications

• Associate’s Degree in Social Services or related field preferred; High school diploma or GED minimum.
• One year of case management experience.
• Pass background check and a drug screen.
• Must have a valid Texas driver’s license and reliable transportation.

Responsibilities

• Provide short term case management services for residents who request assistance.
• Develops a Resident Services Plan and implements an annual resident assessment to determine resident needs and services.
• Maintains a referral and networking system for resources and social services.
• Establishes and maintains computer databases for case management, program statistics, and mailing list.
• Coordinates program workshops and social activities.
• Presents department presentations/orientations to residents and social service providers.
• Manages timely correspondence and reports including quarterly reports.
• Maintains professional relationships with residents and community staff.
• Meets scheduled appointments and business meetings.
• Completes documentation in compliance with guidelines.
• Coordinate resident related activities.
• Assists with marketing tools for program awareness.
• Other duties assigned.

Skills

Case management

Outreach

Marketing tools

Education

Associate’s Degree in Social Services or related field

High school diploma or GED

Job description

LK Jordan has an immediate opening for a Resident Services Specialist. This position will be responsible for providing case management, outreach, and marketing to improve the residents quality of life and help them achieve self sufficiency. This is a temp to hire role that will go permanent based on performance. Monday- Friday from 8am-5pm and the pay rate starts at $22.68.

Job duties

• Provide short term case management services for residents who request assistance.
• Develops a Resident Services Plan and implements an annual resident assessment to determine resident needs and services.
• Maintains a referral and networking system for resources and social services.
• Establishes and maintains computer databases for case management, program statistics, and mailing list.
• Organizes and/or coordinates program workshops and social activities in accordance with the Resident Services Coordinator Agreement.
• Presents department presentations/orientations to residents and social service providers.
• Manages timely correspondence and reports including providing quarterly reports.
• Maintains professional, courteous and respectful relationships with residents and community agency’s staff.
• Meets scheduled appointments and business meetings.
• Completes all required documentation in compliance with federal guidelines, department’s policies and contractual agreements.
• Coordinate resident related activities.
• Assists with the development of marketing tools for program awareness.
• Other duties assigned.

Job Requirements

• Associate’s Degree in Social Services or related field preferred; High school diploma or GED minimum.
• One (1) year of case management experience.
• Pass background check and a drug screen.
• Must have a valid Texas driver's license and reliable transportation.

LK Jordan & Associates is an equal opportunity employer. #LKJSATX