Resident Services Manager - Portland Area

Bonaventure Senior Living; Portland (OR); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Highly Competitive Wage

Health Benefits

Flexible Spending Account

Retirement 401k matching

Professional Growth

Continuing Education Reimbursement

Paid Time Off

6 Paid Holidays

Job summary

Bonaventure Senior Living is seeking a Resident Services Manager to support the Executive Director and lead our community to success. This role requires strong organizational and time-management skills, with a background in sales, marketing, and office management to deliver first-class resident experiences.

The ideal candidate has at least 3 years of proven managerial experience in senior living or healthcare, holds an administrator license or can obtain one, and is committed to service

Qualifications

• Senior living or healthcare experience is preferred.
• Proven track record in leadership and operations management.
• Excellent verbal and written communication skills.
• Sales and revenue/expense management experience.
• Must pass background check and drug test.
• Valid driver’s license required.

Responsibilities

• Oversee daily operations of the community and departments.
• Oversee census development and regulatory compliance.
• Manage staff hiring, training, and retention programs.
• Collaborate with Executive Director to drive resident satisfaction.

Education

Administrator's License

Job description

Bonaventure Senior Living is Seeking an Engaged and Dedicated Resident Services Manager

Salary from $60,000

Senior living, general healthcare or at least 3 years of proven managerial experience is required for the Resident Services Manager position.

Are you dedicated to making a difference?

We are seeking a Resident Services Manager to support the Executive Director in leading our senior living community to success. The ideal candidate is a well-organized leader with excellent time management and prioritization skills. They must also have experience in sales and marketing, business office management, and a passion for providing 1st class customer experiences and service excellence.

Top reasons to work at Bonaventure

• Highly Competitive Wage - From $60,000
• Health Benefits - Medical and dental coverage.
• Flexible Spending Account – For Healthcare and Day Care expenses.
• Retirement - Generous 401k matching program.
• Professional Growth -We provide paid education assistance and career advancement through promotions to qualified individuals.
• Continuing Education Reimbursement.
• Paid Time Off - To have fun, take care of yourself and your family.
• 6 Paid Holidays

What Will You Be Doing?

This position works closely with the Executive Director and is critical to leading the community to financial, regulatory, and operational success. In this role, you will be responsible for the following tasks:

• Direct supervision and financial oversight of Reception, Activities, Maintenance and Housekeeping Departments as well as their success.
• Employee hiring, training, satisfaction, and retention.
• Human resources and business office duties.
• Census development.
• Compliance with state regulations.
• Always ensuring resident & family satisfaction.
• Promote, direct, and engage staff members toward Bonaventure Senior Living's Mission and Value Statement.
• Oversee day-to-day operations of the community.

Qualifications

• Hold an Administrator's License or be able to obtain one.
• Proven track record in sales and revenue/expense management.
• Excellent verbal and communication skills.
• A desire to make a difference in the lives of seniors and a commitment to meet the needs of our residents.
• Successful experience in an Assisted Living, Independent Living, or Memory Care facility, desired.
• Must pass a criminal background check and drug test.
• Must have a valid driver’s license

Bonaventure Senior Living

Our state-of-the-art senior living communities offer assisted living, residential care, memory care, and independent living. We provide care oversight and care services to residents in our communities.

Why Work for Bonaventure Senior Living

Not all senior living communities are the same. At Bonaventure, one of our main guiding principles is, "You can never go wrong when you are doing the right thing." This philosophy embodies our commitment to caring for our residents and team members, and we strive to uphold it.

Bonaventure is also committed to providing an exceptional senior lifestyle, ensuring our residents and staff remain happy and engaged. Our employees enjoy a lively work environment, thorough training and support, and take pride in working for a company that provides exceptional service.

Our culture is based on respect, appreciation, and empowerment. If you are a friendly, driven individual with a passion for helping others, Bonaventure Senior Living is the perfect fit for you!