Resident Services Manager

Socket.dev; Corpus Christi (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Socket.dev is seeking a Resident Services Manager to plan, direct, and coordinate social services and community outreach for residents at assigned properties. The role requires strong program planning, independent work, and effective communication to advance service goals.

Ideal candidates hold a relevant degree or two years in Human Services, with preferred certifications. A Texas driver’s license is required for on-site property visits and outreach activities.

Qualifications

• Bachelor’s Degree in a Human Services field or Qualified Social Worker field preferred.
• Minimum of two years of experience in a Human Services field if education is not met.
• Community Health Worker certification preferred.
• Professional Service Coordinator Certification preferred.
• Valid Class C Texas Driver’s License required.

Skills

Program planning

Event coordination

Independent work

Written communication

Execution of services plan

Stakeholder collaboration

Quality and accuracy

Problem identification

Education

Bachelor’s Degree in Human Services or Social Work

2+ years Human Services experience

Community Health Worker certification

Professional Service Coordinator Certification

Texas Driver's License (Class C)

Tools

Computer software

Job description

The Resident Services Manager plans, directs and coordinates the activities of social services and community outreach to residents of their assigned property (properties)

KNOWLEDGE, SKILLS AND ABILITIES- GENERAL PERFORMANCE:

• Knowledge of service programs and educational methods.
• Ability to plan and manage programs, events and outings.
• Ability to work independently and concurrently to perform multiple compliance projects.
• Knowledge of computer software applications.
• Ability to communicate effectively, both verbally and in writing.
• Ability to execute a services plan.
• Ability to establish effective working relationships with co-workers, board members, supervisors, consultants and general public.
• Ability to produce work which consistently meets quality requirements of accuracy, thoroughness and effectiveness.
• Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
• Respond positively to supervisory direction and feedback.

EDUCATION & KNOWLEDGE REQUIRED:

• Bachelor’s Degree in a Human Services field or Qualified Social Worker field preferred.
• In lieu of educational requirements, a minimum of two (2) years of experience in a Human Services field is required.
• Community Health Worker certification preferred.
• Professional Service Coordinator Certification preferred.
• Valid Class “C” Texas Driver’s License required.

EOE STATEMENT:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.